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Is CBS All Access Worth the Cost?

Product: CBS All Access
Rating: Rating:3.5

Update: If you are curious about the new Star Trek Discovery show, the first episode aired on broadcast CBS. However, all subsequent episodes will only air on CBS All Access.

Nearly every network prime-time show is available on demand through Hulu. However, they lack the current seasons of shows airing on CBS. Instead, CBS decided to strike out on their own and offer their own streaming service. CBS All Access provides not only a means to watch those shows one day after airing, but also thousands of episodes of season’s pasts, and much more.

CBS All access works like most other streaming services. You simply sign up for their free trial and you can stream their content to various mobile and TV streaming devices.

For those looking for a comprehensive guide to all the available alternatives to cable TV, check out our guide on How to Watch TV without Cable. However, in this article, I want to review all the features available on CBS All Access, cover the shows you can watch, and see if this CBS online streaming service is worth paying for.

How Much Does CBS All Access Cost?

CBS All Access is a very affordable solution for those missing CBS shows. CBS All Access costs $5.99 a month, and there is no contract so you can cancel anytime. They offer a 1-week free trial, so you can try it at no risk. There is also a commercial free option for $9.99 per month. It eliminates commercials for on-demand viewing, but live streaming of local CBS affiliates will off course have ads.

CBS All Access Pricing

Monthly Price

Simultaneous Streams

Service Description



CBS Live (in 150+ markets) and On Demand with ads



CBS Live (in 150+ markets) and On Demand without ads

Considering Hulu costs $7.99 a month, you can grab CBS All Access and have a network TV on demand DVR solution for under $15 a month. Be aware that will just give you access to prime time network shows. If you want live events it makes sense to look at purchasing a proper OTA DVR. Of course, if you are in one of the live markets you can watch live events through CBS All Access. I’ll put a list of those markets in this article.

Features Available With CBS All Access

Watch current seasons of hit CBS Shows: There is no need to have a cable TV subscription to catch your favorite CBS shows. CBS All Access can stream the latest episode of current seasons to your living room TV one day after airing.

You can watch the latest season of shows like Big Brother, Blue Bloods, Madam Secretary, The Odd Couple and more.

You can watch CBS Late Night, Prime Time, Day Time, anytime.

Shows stream on multiple devices: CBS All Access streams to Roku Players, Apple TV, Xbox One, Xbox 360, Chromecast, Android TV, Amazon Fire TV and Fire TV Stick so you watch right on your television.

If you are on the go, CBS All Access streams to smartphones and tablets with the CBS App. It’s available on iPhone, iPad, all Android phones and Tablets, and Windows 10 devices.

Stream Classic Shows: CBS owns the rights to more shows than you would think. If you are feeling nostalgic, CBS All Access allows you to stream classics like Twin Peaks, Cheers, I Love Lucy, Wings, Taxi, and much more. Many of the classic shows are ad-free.

CBS All Access also enables you to watch every episode of Star Trek ever made. At 6 bucks a month it’s a great deal for Trekkies. You can pick the service up for a month, binge on Trek, then dump it until you get another craving.

In addition, CBS all access is going to carry some exclusive and original content. In September 2017 the new show, Star Trek Discovery premiered. While the first episode will air on broadcast CBS TV, the remainder of the episodes will only be on CBS All Access. This came on the heels of the Good Wife spin-off which aired in February.

Overall, CBS All Access on demand has cut down a number of ads you are subjected when compared to watching CBS on cable or satellite TV. However, if you want to be totally commercial free (aside from live CBS), then you will need to subscribe to the $9.99 a month commercial free package.

CBS Live Streaming: In select markets, CBS All Access provides a live CBS stream. Currently, CBS All Access provides live content to over 150 markets. Furthermore, CBS is looking to grow that number. As I stated earlier, a list of those market’s is available later in this article.

As you can see, there are numerous ways to watch a ton of shows. In all, CBS All Access provides access to over 7500 episodes of TV shows.

Watch Big Brother Online

I receive many questions about streaming episodes of Big Brother, specifically the Big Brother Live Feeds. CBS All Access provides every single episode of Big Brother on demand, starting with the first season. Furthermore, All Access subscribers have access to behind the scenes Live Feeds content as part of their CBS All Access subscription.

CBS All Access Live streaming isn’t required to take advantage of the live feeds.  Big Brother Live Feeds are available to all  CBS All Access Subscribers.

CBS Live Streaming

Below are answers to questions I often receive about CBS All Access live streaming:

Is Live Streaming of Sports Available?

CBS All Access does offer some sports live in markets where live streaming is available. For instance, CBS All Access will provide a live stream of CBS coverage of the NCAA Men’s Basketball Tournament.

However, due to licensing restrictions CBS All Access isn’t allowed to live- stream their NFL coverage. For those interested, I’ve written a more in-depth article on How to Watch Sports Without Cable.

Does CBS All Access Stream Live Special Events?

CBS All Access does provide live coverage of special events in live streaming markets. In 2017 they provided live streaming of the Grammys. Which Cities offer CBS Live Streaming?

According to CBS Support, the following locations offer CBS live streaming through CBS All Access (Updated September 25, 2017):

  • Albany, GA (WSWG)
  • Albany / Schenectady NY (WRGB)
  • Albuquerque / Santa Fe, NM (KRQE)
  • Alexandria, LA (KALB)
  • Amarillo, TX (KFDA)
  • Anchorage, AK (KTVA)
  • Atlanta, GA (WGCL)
  • Augusta, GA / Aiken, SC (WRDW)
  • Austin, TX, (KEYE)
  • Baltimore, MD (WJZ)
  • Bangor, ME (WABI)
  • Baton Rouge, LA (WAFB)
  • Bend, OR (KBNZ)
  • Birmingham, AL (WIAT)
  • Binghamton, NY (WBNG)
  • Billings, MT (KTVQ)
  • Biloxi / Gulfport, MS (WLOX)
  • Bluefield / Beckley / Oak Hill, WV (WVNS)
  • Boston, MA / Manchester, NH (WBZ)
  • Bowling Green, KY (WNKY)
  • Bryan / College Station (KBTX)
  • Buffalo, NY (WIVB)
  • Burlington-Plattsburgh, NY (WCAX)
  • Butte, MT (KXLF)
  • Cedar Rapids / Waterloo / Iowa City / Dubuque, IA (KGAN)
  • Champaign and Sprngfld / Decatur, IL (WCIA)
  • Charleston / Huntington, WV (WOWK)
  • Charleston, SC (WCSC)
  • Charlotte, NC (WBTV)
  • Charlottesville, VA (WCAV)
  • Chattanooga, TN (WDEF)
  • Cheyenne / Scottsbluff, WY (KGWN)
  • Chicago, IL (WBBM)
  • Chico / Redding, CA (KHSL)
  • Cincinnati, OH (WKRC)
  • Clarksburg / Weston, WV (WDTV)
  • Cleveland / Akron (Canton), OH (WOIO)
  • Colorado Springs / Pueblo, CO (KKTV)
  • Columbia, SC (WLTX)
  • Columbus, OH (WBNS)
  • Columbus / Tupelo, MS (WCBI)
  • Dallas / Ft. Worth, TX (KTVT)
  • Davenport, IA; Rock Island / Moline, IL (WHBF)
  • Dayton, OH (WHIO)
  • Denver, CO (KCNC)
  • Des Moines / Ames, IA (KCCI)
  • Detroit, MI (WWJ)
  • Dothan, AL (WTVY)
  • Duluth-Superior, MN (KBJR)
  • Elmira (Corning), NY (WENY)
  • El Paso (Las Cruces), TX (KDBC)
  • Erie, PA (WSEE)
  • Eureka, CA (KVIQ)
  • Evansville, IN (WEVV)
  • Fairbanks, AK (KXDD)
  • Fargo / Valley City, ND (KVLY)
  • Flint / Saginaw / Bay City, MI (WNEM)
  • Fort Myers / Naples, FL (WINK)
  • Fort Smith / Fayetteville / Springdale / Rogers, AR (KFSM)
  • Freeport, IL (WIFR)
  • Fresno / Visilia, CA (KGPE)
  • Grand Rapids / Kalamazoo / Battle Creek, MI (WWMT)
  • Great Falls, MT (KRTV)
  • Green Bay / Appleton, WI (WFRV)
  • Greensboro / High Point / Winston Salem, NC (WFMY)
  • Greenville /Spartansburg, SC / Ashville, NC (WSPA)
  • Harlingen / Weslaco / Brownsville / McAllen, TX (KGBT)
  • Harrisonburg, VA (WSVF-CD)
  • Harrisburg / Lancaster / Lebanon / York, PA (WHP)
  • Hartford / New Haven, CT (WFSB)
  • Honolulu, HI (KGMB)
  • Houston, TX (KHOU)
  • Huntsville / Decatur / Florence, AL (WHNT)
  • Idaho Falls/Pocatello, ID/Jackson, WY (KIDK)
  • Indianapolis / Kokomo, IN (WTTV)
  • Jackson, TN (WBBJ)
  • Jacksonville, FL (WJAX)
  • Johnstown / Altoona / State College, PA (WTAJ)
  • Jonesboro, AR (KJNB)
  • Joplin, MO / Pittsburg, KS (KOAM)
  • Juneau (Sitka/Ketchikan), AK (KTVA)
  • Kansas City, MO (KCTV)
  • Knoxville, TN (WVLT)
  • La Crosse-Eau Claire, WI (WKBT)
  • Lafayette, IN (WLFI)
  • Lafayette, LA (KLFY)
  • Lansing, MI (WLNS)
  • Laredo, TX (KYLX)
  • Las Vegas, NV (KLAS)
  • Lexington / Hazard, KY (WKYT)
  • Lexington, KY (WYMT)
  • Lima, OH (WOHL-CD)
  • Little Rock / Pine Bluff, AR (KTHV)
  • Lincoln & Hastings / Krny, NE (Grand Island) KOLN
  • Los Angeles, CA (KCBS)
  • Louisville, KY (WLKY)
  • Macon, GA (WMAZ)
  • Madison, WI (WISC)
  • Meridian, MS (WMDN)
  • Mankato, MN (KEYC)
  • Memphis, TN (WREG)
  • Miami / Ft. Lauderdale, FL (WFOR)
  • Milwaukee, WI (WDJT)
  • Minneapolis / St. Paul, MN (WCCO)
  • Minot / Bismarck, ND (KXMC)
  • Mobile, AL / Pensacola, FL (WKRG)
  • Monroe, LA / El Dorado, AR (KNOE)
  • Monterey-Salinas, CA (KION)
  • Montgomery / Selma, AL (WAKA)
  • Nashville, TN (WTVF)
  • New Orleans, LA (WWL)
  • New York, NY (WCBS)
  • Norfolk / Portsmouth / Newport News, VA (WTKR)
  • North Platte, NE (KNPL)
  • Odessa / Midland, TX (KOSA)
  • Oklahoma City, OK (KWTV)
  • Omaha, NE (KMTV)
  • Orlando / Daytona Beach / Melbourne, FL (WKMG)
  • Paducah-Cape Girard-Harsbg, GA (KFVS)
  • Palm Springs, CA (KESQ)
  • Panama City, FL (WECP-LD)
  • Parkersburg, WV (WIYE-LD)
  • Philadelphia, PA (KYW)
  • Phoenix (Prescott), AZ (KPHO)
  • Pittsburgh, PA (KDKA)
  • Portland, ME (WGME)
  • Portland, OR (KOIN)
  • Presque Isle, ME (WAGM)
  • Providence / New Bedford, RI (WPRI)
  • Raleigh / Durham (Fayetteville), NC (WNCN)
  • Reno, NV (KTVN)
  • Richmond / Petersburg, VA (WTVR)
  • Roanoke / Lynchburg (WDBJ)
  • Rochester, NY (WROC)
  • Sacramento / Stockton / Modesto, CA (KOVR)
  • Saint Louis, MO (KMOV)
  • Salisbury, MD (WBOC)
  • Salt Lake City, UT (KUTV)
  • San Antonio, TX (KENS)
  • San Diego, CA (KFMB)
  • San Francisco / Oakland / San Jose, CA (KPIX)
  • Santa Barbara, CA (KCOY)
  • Savannah, GA (WTOC)
  • Seattle / Tacoma, WA (KIRO)
  • Sherman, TX / Ada, OK (KXII)
  • Shreveport, LA (KSLA)
  • Sioux Falls / Mitchell, SD (KELO)
  • South Bend / Elkhart, IN (WSBT)
  • Spokane, WA (KREM)
  • Springfield / Holyoke, MA (WSHM)
  • Springfield, MO (KOLR)
  • Syracuse, NY (WTVH)
  • Tallahassee, FL / Thomasville, GA (WCTV)
  • Tampa /St. Petersburg / Sarasota, FL (WTSP)
  • Terre Haute, IN (WTHI)
  • Toledo, OH (WTOL)
  • Topeka, KS (WIBW)
  • Traverse City / Cadillac, MI (WWTV)
  • Tucson (Sierra Vista), AZ (KOLD)
  • Tulsa, OK (KOTV)
  • Twin Falls, ID (KMVT)
  • Tyler / Longview, TX (KYTX)
  • Utica, NY (WKTV)
  • Waco / Temple / Bryan, TX (KWTX)
  • Washington, DC (WUSA)
  • Watertown, NY(WWNY)
  • Wausau / Rhinelander, WI (WSAW)
  • West Palm Beach / Ft. Pierce, FL (WPEC)
  • Wheeling / Steubenville, OH (WTRF)
  • Wichita / Hutchinson Plus, KS (KWCH)
  • Wichita Falls, TX / Lawton, OK (KAUZ)
  • Wilkes Barre / Scranton, PA (WYOU)
  • Wilmington, NC (WWAY)

The Cons to CBS All Access

The biggest downside to CBS all access was the commercials. While there are less than on regular broadcast CBS, it’s difficult to reconcile watching commercials when you are already paying money for a streaming service. However, CBS realized this and now offers a commercial-free package for $9.99 per month. That still may be a bit too pricey for some.

The other issue many have is more of an observation than a complaint. Current seasons of CBS shows available on CBS All Access are also available online if you wait a few days. However, you can only view it on the CBS or your computer browser. Subscribing to CBS all access cuts the delay down to one day and makes the content available to watch on your television through a streaming device or smart TV. Unless of course, you are in a live market. Then, you can watch it the day it airs.

That said, subscribing to CBS All Access does provide exclusive content and a large on-demand library that isn’t available to non-subscribers.

Is the Cost of CBS All Access Worth The Benefit?

CBS.com airs episodes of current shows, but you can only watch on your browser. You can also wait out a 5-day delay for new shows to air on your mobile device. But if you can’t wait, or want to stream to your television with a Roku or other streaming device, then you may want to consider picking up the service.

Furthermore, if you lack a TV antenna and live in one of the live markets, then CBS All Access may be just what you are looking for. If you couple it with Hulu, you have a DVR-like solution for most of what airs on FOX, CBS, ABC, and NBC.

This service definitely fills a need for those looking for content in the CBS vault.  Fans of shows like Big Brother and all 5 Star Trek series should have no problem realizing the value of CBS All Access.

CBS All Access is worth the money for those looking for a way to get next day CBS Prime Time shows and don’t have an antenna. It’s also worth it for those looking for the archive of CBS content on demand. If that doesn’t sound like you, then you may be disappointed. However, there is a free trial for everyone that signs up, so there isn’t any risk in giving it a try. Considering CBS All Access as a whole I would give it 3.5 out of 5 stars.

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Categories: Streaming Services
Dennis Restauro :Dennis is the founder of Grounded Reason. He also hosts the Grounded Reason Podcast. Follow him on Twitter: Follow Dennis on Twitter

View Comments (311)

  • I.

    I am a USA. Networks person. What service can I use to get the law order. An wwe

  • Since I already pay for Hulu Plus, I would prefer that CBS gets an agreement with Hulu rather than set up their own service. I for one will not pay for such a service and I will probably miss a lot of programs, but that is a loss to CBS advertisers. I will occasionally watch a CBS program on my PC, but I would really prefer to watch it on the big screen (and Samsung's internet access can not play CBS shows because of a technical issue).

  • I have recently cut the cord, I have an apple tv and will get a roku for other purposes like international channels. I am a big fan of trutv, especially shows like impractical jokers, carbonato effect, ,adam ruins everything etc... How can I watch this show without having a cable subscription? I am also not interested on getting a sling subscription. I don't mind paying $5 for this channel.

  • 5.99 is probably an overreach. If NBC and ABC were to follow that model as well that would be 18.00 a month for 3 channels, assuming you wanted them. The breadth of programming, IMHO, is too thin to support an 6.00 a month bill, especially if the service still streams advertising. I tolerate advertising in Hulu plus for 7.99 because of the wide range of programming available.
    The typical household in 2014 paid a low of 54.00 for the lower tier of channels with most channels getting somewhere between 1.00-2.00, ESPN being an exception at around 6.00.

    In short CBS, and networks similar, are charging 3-4 times as much as they currently get per subscriber and offering less content than is available through other sources.
    throw in the fact that there is an increasing supply of 'lower cost' independent content providers hitting the market and, as international licensing changes over the next round of contracts, more and more foreign produced content will become available in an ever more competitive market.

    Fact is that the market for pricing has already been set. the Networks were slow to adapt to the emerging model and now have to live within the established environment rather than trying to dictate the market.

    • That's a good point Ronald. My advice to most is to grab network using an antenna. I recommend CBS and Hulu for those that can't use an antenna or want Prime Time Network On Demand. However, $14 a month isn't bad for On-Demand network TV and a massive back catalog of content.

  • Wish Wii would be one of the Shows stream devices. That is what is stopping me to sign up for their service.

  • I have cbs access because most shows we like are on cbs. We also have hulu. Hulu streaming is by far way better than cbs. Trying to watch cbs is annoying! We can watch hulu with no interruptions..except the commercials. Cbs shows continually "break" for loading. It locks up ALOT! You have to log out and back in. If i coukd get my shows elsewhere i would cancel cbs!

    • Same issues. Keeps stopping and waiting to reload sometimes as long as 5 minutes The commercials don't seem to have that problem

    • I'm sorry to hear that Barb. We have the occasional load issue in our area, but it's the exception to the norm. Are you able to use an antenna in your area? That would give you CBS for free.

  • Now that cable is requiring us to have a digital adaptor for each TV I can no longer record a show while watching something else. I'm looking to cut the cord and have checked out Hulu, CBS All Access, and I already subscribe to Netflix. I figure since I cant record with cable, I might as well do all my watching streaming. I have found everything between these three things, but some of them have complete seasons of current shows and some have just the last 5 shows. For current shows, I will watch the ones that only have a few episodes first and the ones with seasons later. However, there is no way to know when a new show comes out if you are going to need to it watch right away because the episodes will go away, or if you can wait and watch it later, like after the season ends. When I could record shows, i could watch recorded stuff over the summer, but now it may not be there.

    • Have you tried a TV Antenna? You can get a DVR and record from your antenna.

  • CBS All Access does NOT show all episodes of a current season! Example: "The Big Bang Theory" has SEVEN episodes available from this current season. Only SEVEN! "Supergirl" has TEN episodes available. TEN! That's it.

    • Is this because the episodes haven't been aired yet or that they just aren't available? I would understand not being able to watch a whole season that hasn't been aired but if I get this service I want to know I can watch all previously aired episodes!

  • I already subscribe to ATT U-verse. I can live stream ABC and NBC on my iPad and iPhone, at no extra cost. Since I already pay for my local stations on U-verse, it's really upsetting that CBS wants to charge me again. Why can't they allow CBS to live stream to people that already pay for their network? This is fine for people who "cut the cord" but a bad deal for people like me.

    • I came here to basically make the same comment. I pay a fortune to have cable (actually FIOS) the old fashioned way. But now since Verizon sold out to Frontier, they don't offer much on demand. For example, wanted to watch a new show called American Gothic. Didn't think about it until Episode 3 was about to air. Tried to get Ep 1 and Ep 2 on-demand, but only Ep 2 available of this brand new show. That is ridiculous. Verizon would have the whole season as it's airing available, maybe a week delay. I feel ripped off. I will NOT Pay CBS for something I already pay for and considering getting rid of Frontier and going to a service that takes better care of it's customers.

  • If your a cNBCord cutter like me and can pickup OTA stations in your area (by antenna)...
    you may want to consider an OTA recorder.
    I have Roku with a sling package & a Tablo. The Tablo lets me schedule and record any channel your antenna can pick up. (OTA= Over The Air)
    I agree $6 mo for CBS is way to much but with Tablo I can record up to 4 channels at once.
    ABC, CBS all free (oh & FF thru the commercials too)

  • Seems Sling is a bit overpriced though lots of options, if we just want news real time, is HULU the best option? I am also trying CBS, but seems to cut out and have some streaming issues. Thoughts? btw, an indoor antenna is not an option for my area.

  • Does anyone have a problem paying $5.99 per month for a service, and then still have to sit through commercials? I love the show 48 Hours, so I tried CBS All Access - but I have counted up to six commercials at a time - and there are commercial breaks galore. I'm cancelling CBS All Access, and VERY MUCH wish they would get a contract through Hulu.

    • Originally there weren't as many commercials. Now it seems to be on par with CBS on TV. The service is worth trying (since it's free to try), but I find many people are unhappy about the amount of commercials they need to put up with as of late.

  • BEWARE - Make sure your payment is paid on the billing date or you will forfeit days of service. My credit card was stolen and I didn't get around to inputting my new numbers until nearly 3 weeks after my billing date. 10 days later I was charged again for the next month because the fine print in their contract says you cannot do partial months or change the billing date. If I would have skipped that month all together they still would have charged me for it; they also refuse to do refunds. This was the final straw for me so I cancelled. Other issues include constant loading of shows, too many commercials, and incomplete seasons of new shows.

  • Watch CBS shows on your computer, the app on Roku has trouble loading. I contacted CBS twice and was told both times it's not compatible with Roku, seriously? Why does it come with Roku if its not compatible

  • I agree with the guy above that says Big Bang Theory is only giving me 7 episodes of the season, and just now they switched to giving me just the one in May and the rest from 2015! And it is three weeks behind on the last one in May! This is now June! Through a Roku, $5.99 a month, and in an area that does not have Live or the next day, either. Weeks behind! I'm mad!

    • This seems to be because Warner Brothers produces the show and owns the streaming rights.

  • Absolutely NOT worth the $6. A marketing and brand embarassment for CBS. With cable dying out, broadcast stations need to find ways to RETAIN viewers. If no one is watching their ads, sponsors will not buy them. Charging $6 for access and then bombarding us with ads is not a competitive strategy for their poorly rank offerings. I've almost forgotten about them already. They've made it easy to move on. I'll miss Sunday Morning and one or two other shows but Im not going to pay for them.

    • Yeah, I agree. Les Moonves has recently hinted at following Hulu and making an ad free tier. For their sake it better happen sooner than later.

  • I've been watching CBS All Access (or at least trying to) on Roku for a couple of months. At first, it was pretty good. Only an occasional crash.

    In recent weeks, CBS All Access locks up, repeatedly, and -- on reboot -- I have to watch between four and nine commercials before I get back to the point in the programming where I left off.

    It's getting worse and worse. Today, to watch 3.5 minutes of programming, I had to sit through 17 commercials, plus two complete reboots of Roku. Now I'm online, hoping someone else has a solution to this.

    I contacted CBS All Access (using the form at their website). Their reply?

    "Thank you for reaching out to us. We apologize for this , check constantly for any update's .

    "Regards, CBS All Access Customer Service"

    Right. We've been using Roku for four or five years. Updates are the first thing I check when we have an issue. That's not the problem.

    ABC and NBC provide free programming (via Roku) with fewer commercials. Okay, they offer less programming, but still... they never crash our Roku. We have Amazon Prime TV, Netflix, Acorn TV, and so on. No problems.

    I have no idea what CBS is thinking, because this is NOT the way to retain customers. It's as if they have their brains frozen in a very old viewing model, or perhaps they think streaming TV is "just a fad"?

    It's baffling and frustrating, and I cannot recommend CBS All Access to anyone streaming to their TV.

    • Exact same thing here. And trying to cancel is a nightmare. Going to try to cancel again when I am in a better mood. NOT worth the money. Very satisfied with other streaming options and glad I cut the cord.

    • This is baffling. CBS is pushing the service with Original content coming in the form of the exclusive new Star Trek series and Good Wife spinoff. Therefore, it doesn't seem like they writing streaming off. However, why these hiccups keep happening. It's possible that thy have had an influx of subscribers putting load on the service, but that's just a guess. They need to get their act together.

  • I had CBS All Access because I am a fan of a lot of their shows. However, I recently tried to cancel as I got a regular TV service back and cancelling was a nightmare! Every time I tried to log in, it told me my password was incorrect, even though I was trying to log in from the email they sent me when I finally clicked forgot password and changed it to exactly what it was before. Then I went through the cancel process online, and every time I got to the final step, it gave me an error message, no matter which browser I tried to use. Finally I looked up the customer service number and called them to cancel and they told me they couldn't cancel over the phone for security reasons and I couldn't speak to a supervisor, but that someone would call me in 24-48 hours. I told them no, I would hold. So lo and behold, after I was put on hold for less than 5 minutes the same customer service rep came back on and said well I guess since you are still on hold, if you give me your mailing address and last 4 of your card, we will cancel it for you. I am positive all of this was just hoops to jump through hoping that either 1. Most people will just get tired of it and move on, or 2. They will wait the allotted 24-48 hours for a call back, and get charged for another month's subscription in that time. Such poor customer service.

    • I've tried to cancel service a couple of times and exactly the same password thing keeps happening... They just don't let me cancel!!!! I liked the service but not all the shows are complete... I just started watching Code Black and only 5 episodes are available!

    • I'm sorry to hear that. If anyone had a similar experience, please share.

  • I totally agree with this review! I just got the 7 day free trial specifically to watch survivor and the number of ads is amazing for a paid service! With Hulu I MIGHT have to watch 3 ads at most. Just now I had to watch 11 (yes, ELEVEN) ads on one commercial break on CBS All Access. That is unreal! I will not be keeping this service. I'd rather pay for each show I want individually on Amazon.

    • Dennis,

      Can anyone buy them a whole season from Amazon, or do you have to be a Prime member? I might have to go that route since Big Bang and Criminal Minds they only have a few of the episodes and with paying $6 a month and tons of commercials it is not worth it.

    • On Amazon can you pay for a whole show (however many episodes it made)....or are you saying you pay per episode?

      • Amazon charges per season. So I watch the latest seasons of shows 1 day after they air when I buy them through Amazon. Plus I own them and can watch them as much as I want.

  • I know this will show my age, but I remember when cable wasn't "in", and the BIG draw, to get people to buy into it, was that it had NO commercials (for about a year or two)! I remember thinking "Why would I want to PAY for something that I can get for FREE? Even if there AREN'T any commercials?". Then we moved into an area, that had BAD reception for TV (in 1996), and ended up getting cable. The cable stations (at that time) now had MORE commercials than FREE TV! When we moved again in 1999 (still in the BAD TV reception area), we decided NOT to transfer our cable service, and canceled. We just rented TV shows and movies on VHS (LOL) and DVD. We didn't have "formal" TV for over SEVEN years, and NEVER missed it! My point in this is: I REFUSE to watch COMMERCIALS, when I am ALREADY PAYING for a service. The exception would be, if I were to get CABLE again, and would have MULTIPLE choices of what I wanted to watch. But to PAY for ONE station, and have to WATCH commercials? NOPE! And I LOVE Star Trek! I know MANY Star Trek fans that feel EXACTLY the same! CBS, you are IDIOTS!

  • Dennis,
    I got a script to this for The Good Wife, NCIS, Criminal Minds & Big Bang Theory. I have noticed that Criminal Minds and Big Bang only have 7 episodes. I am super disappointed. I thought I read someone on the Internet that CBS all access (which has you pay $6/month) has the shows on there right after it airs.? I still don't see the last few of Criminal Minds. There are also wayyyy too many commercials. I did find Criminal Minds on Netflix has all of the episodes. That leaves me with Big Bang. I can't find them anywhere. This is the #1 channel that I watch and I got the script since my shows are usually on when I am getting my girls ready for bed and I can't watch them live. Can you help (I have Hulu & Netflix also)? Also, I was reading on the CBS all access website that you can log in with the paid $6 log in or a cable provider log in (for more access like football). Any idea on how to do this as each time I go to do it, it makes me put in my CBS all access acct information and not pick my provider and enter the provider information. I am a little frustrated on this is my main channel I watch.
    Now I am just waiting for Discovery and TruTV to have an app for Roku. I see Spike was just recently added.

    • About how much does a basic DVR run? Since my 4 favorite shows are on CBS I wonder if it will be better to get a DVR or buy the seasons on Amazon like you mention. The only other reason I have CBS All Access is for the spin off of the Good Wife coming next year. But I can cancel and get that later next Spring.

    • The local CBS access depends on the area you live in. Big Bang Theory is owned by Warner Brother I think, so there is an issue when it comes to streaming through CBS All access. It's not a perfect service. My main recommendation for watching local TV is an antenna and DVR. It has the least amount of headaches.

  • Watching Big Brother on CBS all access only to find out they do not have all the episodes like they claim to have, am I missing something?? I am watching an old season and there are 10 episodes missing. I realized after looking into it more that this is true for most of the past seasons. The claim is that "every episode" is on there but that doesn't seem to be the case. Any ideas??

    • I had the same problem with Criminal Minds & Big Bang Theory so I cancelled CBS All Access. When I spoke to CBS they said that they don't own the rights to all of the shows and that is why a bunch of the episodes are missing. Or once a new season starts, all of the past season episodes disappear. It is very frustrating. They also have too many commercials. Made a show that was like 40 minutes on Hulu with no commercials about an hour and ten minutes. It isn't worth the $6/month.

    • I'd contact support for clarification. Their number is (888) 274-5343

  • CBS is too greedy! They want revenue from advertisers and viewers! They are missing the point, many select a "pay for viewing service" to avoid commercials! Having to watch a commercial in the middle of the show is very distracting! I think the CBS evening news has as much commercial time as it does content so I have quit watching it! When they wise up and ditch the commercials I may reconsider!

  • Question on CBS & AIV. The spin off to the Good Wife is to start spring 2017 and is only on CBS All Access. I don't want to subscribe unless that is the only place to get it. Even if it is a CBS All Access show, can it also be something that I can purchase from Amazon (AIV) as the season of the show is running so I can get the episodes a day after being aired on CBS All Access? I wasn't sure how CBS All Access only shows work and I am new to AIV. I know all of the other shows that I watch from CBS I just purchase instead through AIV so I don't have to deal with the commercials.

    • I do just for the fact that I don't have a DVR and am busy at the times that it is on regular TV. I guess just recently they started doing a $9.99 / month plan with no commercials. It's nice that they are cutting those out....but the price is too high for its limited amount of content. As many have mentioned, they don't own the rights to all of the shows so many like Criminal Minds and Big Bang Theory they only have like 7 episodes for.

    • why in the hell would anyone pay for something CBS id REQUIRED by law to provide FREE over the air.....

    • I doubt it will be on AIV since CBS announced it as exclusively on All Access. I'll definitely keep an ear out though.

  • The original article was written in December 2015, has CBS added more live markets? We live in Upstate SC (Greenville, Spartanburg, Anderson and Asheville, NC). I would like to see live local news and sporting events.

    • While the article publish date is in December, I do update the list every few months. I just updated it today.

  • I will be trying CBS All Access in June or July 2017, when all 13 episodes of Star Trek: Discovery have aired. I plan on binge watching it and then canceling after a month. So, from my perspective, all that CBS is doing is making me pay $6 or $10 for 1 show I would normally watch on their network. It seems like a bad move to me.

    Or, I will wait to see if its released on DVD. I can't imagine CBS would forgo that market.

    • I agree Sean that is all i am interested in on CBS too. Although I did enjoy watching The Big Bang Theory too. I love my Roku as I hate sports and even hate watching them even more! I hated having cable and paying for sports and other shows I would never watch. I actually enjoy paying a small amount for what I want to watch. I wish there was more good Science fiction and good documentaries available, though. I do enjoy Sense 8 on Netflix for both its diversity and diverse cast. Also Amazon prime has a pretty good Science fiction show titled Orphan Black however the 99 dollar a year is quite pricey for the mostly low-quality shows minus Orphan Black. Just give me more choices minus sporting events and reality television and I will spend my money to watch!!!

  • When I can get CBS over the air, and NBC, ABC, and FOX all let me stream for free if I have cable I don't feel like paying for CBS to get them over the internet. Even though it would be convenient, I bought a $30 HD OTA recorder, and it paid for itself in recording just CBS content in a few months. If I didn't have a cable subscription to log into the other networks sites, I'd pay for it.

  • I subscribed to the CBs all access for the monthly fee. The moment that I realized you are still getting commercials, I cancelled... Not worth it.

    • I cancelled CBS all access when they started showing democratic ads constantly. Not that I'm a republican but I don't put one sided politics under the heading entertainment. Obnoxious and one sided. Apparently it's a chance to try to indoctrinate the watchers.

      • While I hate all Political ads, it's the campaigns that buy the time. CBS just sells the slots.

    • The commercials are a drag. There is the commercial free option, but I think it's a bit too pricy.

  • We subscribe to CBS All Access. We live in an area that receives very few channels via antennae. We happen to enjoy multiple series on CBS. Now that there is an All Access app for the Xbox One...it makes sense for us. We aren't in a live stream market but that doesn't bother us. Nearly all of the series we watch are available through Hulu (limited commercial subscription), CBS All Access or the CW app on our Xbox One. This is much cheaper than cable. I can live with the commercials. There really aren't that many in the grand scheme of things. We also subscribe to Netflix. Still cheaper than what we were paying for cable. We have a 4 year old, 13 year old and 17 year old. No one is unhappy with our viewing options. We aren't paying extra for a DVR so we can watch when it is convenient so that makes a difference as well.

  • Dennis,

    One thing you forgot to mention: you can get CBS live stream over PlayStation Vue if it's available in your market. You get the normal PS Vue benefit of a "cloud DVR" for the CBS shows. It's worth checking out.


  • Not exactly a CBS all access comment, but just wanted to say how disappointed I am that I cannot watch Code Black's Season 1 episodes (with the exception of 3, I believe) without having to pay to watch them. I missed it last season and wanted to see them in the late summer so I could be ready for Season 2. Was shocked to find out I'd have to pay to see them...anywhere from $1.99 to 3.00 each... ugggh! What the heck?!

    • Sorry about that. You may want to try the Season Pass on Amazon. They are a bit of a better value. Also you do own the shows so you can re-watch them.

  • We actually get CBS fairly well OTA (one of the few we do), but we use PlayOn to record all of our OTA content (we do subscribe to Hulu). Since we have a Windows desktop PC, and smart devices on all of our TVs, it was an easy - and cheap, solution for us.

  • Dennis~~thank you so much for this article!! I've recently moved across the country and had decided to cut the cord after many years of cable service, and after the initial "withdrawals" was thinking about investing in a DVR. I landed on your site while I was trying to figure out if it was financially do-able. Finally, someone who speaks a language even a Luddite like myself could understand! I found your reviews very helpful, and then I saw your comment about subscribing to CBS All Access with the commercial free option. (I had looked into this a while back, and just couldn't see paying for the commercials.) Since I am already subscribed to HULU Plus, your information gave me the solution to my problem and I will be using the two subscriptions now instead of getting in over my head with a situation I'd probably have to pay a teenager to help me set up. I'm now subscribed to your site and look forward to exploring it for help in the future.
    Thanks again!

  • I dont have a problem with CBS selling a service to customers who may not be able to access their service through other means. But I find CBS to be very greedy in only offering a "pay" internet streaming service to their cable television customers who are already paying for their programming through their cable provider. For example, I use a Roku, and all the other network broadcast companies (Fox, ABC, NBC, and the CW), all created a standard channel for Roku where they host "free" content, including many full TV show episodes. CBS should also create a standard Roku/streaming channel (just like all the other networks) and transmit the content they currently have available on CBS.com via the ztreaming devices. Be fair to everyone and stop being greedy.

  • I love it but it constantly stops and resets! Grrrrrrrrrrrrrrrrrrrrrrr!!!!!!! Extremely irritating!!! It is the only channel on my Roku that does this!!!!!!!!!! *^%#@#%&*())*&^&*))(*(^&%^%#$@$##

    • CBS all access is horrible, constant commercials, at random times, at every start up, and when there would be a normal commercial. Paying for a service with twice as many commercials as network TV, CBS is greedy and out of their mind on this service

    • Not difficult to cancel. You have no contract. Go to your account and remove your credit card information...

    • Not only is it difficult, I canceled the day after they charged me (according to them, they charged me the day before but my bank didn't run it till the next day), and they refused to refund my 6.99. According to the supervisor, there is no pro rated refund if one cancels in between billing dates.
      Of course, when the supervisor told me that nobody there can tell how often I used the service, I lost confidence in both their product knowledge as well as their honesty.
      Definitely not worth the cost or trouble.

    • It sucks....I try watching shows and it will come up black screen sand then it says Not Support. So I'm paying for something I can't watch 85% of the time. How do I fix this??

  • So, this new spin off of the Good Wife will ONLY be available on CBS All Access? I have Dish Network and pay enough for the channels that I have, does this mean I would have to subscribe separately to CBS AA to watch this new show?

  • After being gauged by my Cable provider, I finally cut the cord and added Hulu and CBS all access. Since cutting the cord meant (for me) losing access to any live TV, CBS all access is worth the extra $6. Because the programming is a bit limited (compared to Hulu) I'm not sure if I'd feel that way if TV by way of antenna was available where I'm located.

    I'm glad I finally became a cord-cutter, however. Having done it, I will never go back.

  • I think that past seasons of current shows should be available. I somehow got the impression that was the case when I signed up.

    • They are for many. If CBS doesn't own the licensing on the show it may not be.

  • The free week worked great and when I bought the all access it hasn't even worked half the time and they have made it impossible to get in touch with a customer service person that you can even ask to fix it!!!!

    • Are you using the Live TV feature? Does it work better on demand, or are you always having issues?

  • CBS Live in Nashville is terrible. I only have antenna and no cable but if the antenna reception is bad, I will watch on CBS Live and it's just as bad or worse than my antenna reception. That makes no sense to me but it was bad enough that I canceled.

  • Has "CBS All Access" gotten better? Will it get better before "Star Trek Discovery" debuts?

    Here is the reason that I am asking: I tried it in Winter/Spring 2016. I paid the $5.99 and it sucked! The image was blurry when in rendered. The streaming paused frequently. No it was not me , not my devices, nor my router, nor my internet provider. I stream 4K Netflix, and HBO Go, and 4K YouTube, and have no problems. The picture quality of CBS All Access was awful.

    And to top that off, I was paying $6 , and still got commercials! The aforementioned paid-for streaming competition doesn't have commercials!

    So I repeat my questions ......... Has "CBS All Access" gotten better? Will it get better before "Star Trek Discovery" debuts?


    • Same poor quality in Feb. 2017 - blurry video, show stops right in the middle and you can't get it to start again. I love the shows, but the CBS Access website quality is just too poor.

    • I too get paused and or streaming issues during news and or movies and sometimes can't even finish watching. Very irritating...

    • I have Comcast (XFinity) so I'd only be interested in using CBS All Access to view Star Trek Discovery after it is no longer available through Comcast (that is after the Pilot).

      I also never watch live streaming (except for stuff like SpaceX launches) so if I subscribe will I be able to watch Star Trek Discovery "on demand" meaning any time AFTER it is initially live streamed to CBS All Access subscribers?

      • Yes you should be able to watch Star Trek Discovery on Demand (once the episode airs)

    • The only thing I can recommend is to try it again. I didn't experience the issues you had (except the commercials of course). My wife still uses it without issue. While I did encounter occasional issues when watching the live feature, we never had any buffering or loading issues on demand. Sorry I can't be more help.

  • It really makes me angry that I am paying for "no commercials" and yet I am still having to sit through ads.

      • It should be, however if there is an odd licensing deal CBS has with certain content I could foresee their being adds. However, I haven't encountered it.

  • Can I do a month to month using the Apple TV? I have read that it is hard to cancel is it hard or can I just cancel within the iTunes account?

    • Remove your credit card information. I am getting ready to do that. I have no contract so I have nothing to lose

    • If you purchased through iTunes you can turn off the auto-renew within your App Store subscription management. Otherwise, you can cancel by calling them at 888-274-5343.

    • CBS All Access supports two simultaneous steams so 2 people can stream 2 different shows at the same time.

  • I'm paying for Netflix, Hulu and HBO (only when GOT is on). The absolute last thing in the universe I want is yet another bill. I don't see at all how this could be worth anything? I have an antenna so why do people throw their money away on this failing scam? If every channel charged for TV their wouldn't be any more networks! Most people can't afford a half dozen or more subscriptions. I feel this is just another way people are being divided between the have's and have not's. The have's wont speak to the have not's around the water cooler come the new Star Trek show. I foresee a big social issue with that in schools and FB as people attempt to discuss new episodes but so many will not have access. Trump will of course. Thank God for Pirate Bay! I can keep my social status.

    • To the average Joe: Yes, lets bring up Trump whenever we can. I think Hillary will have access, also.

    • I don't disagree Joe. An Antenna is the best way to get all of your local channels. My recommended cord cutting set-up is very similar to yours. I have Netflix and Hulu, and pick up a premium network when a show I like is airing. For me I'd rotate HBO, Showtime, and Starz (Game of Thrones, Homeland, and Ash vs. Evil Dead). I also have Amazon Prime, but the year round free shipping pays for itself. However, I can't quite call packages like CBS-All Access a scam because they don't lock you into a contract. You can pick it up and drop it if you don't see the value. It's the best part of being a cord cutter and provides a sense of freedom in my TV choices.

  • Hi Dennis. Thanks for doing this. I just dropped my exorbitant Xfinity bundle; got a great (I think) offer from Verizon/Fios for $50/mo, no contract, bought the router and they waved the set up fee. I have Amazon Prime so we stream through that, have Netflix separately. So I am probably going with my Mohu Leaf amplified antenna, which works great, Hulu, and will rotate Showtime and HBO.
    However, CBS is an issue since we watch Blue Bloods and Madam Secretary, so we may rotate CBS Access. If we just wanted to stay with Hulu and record the CBS shows live through our OTA, is that possible and how would we do that?
    ESPN's also a problem - perhaps you could offer some thoughts on that as well. Thanks again


    • Well, we cut Comcast, had FIOS installed today, Internet only, and while my OTA worked fine a few weeks ago, now I can't seem to get it to work. THoughts?

      • Did it work after the the FIOS technician was out. Is it possible they disconnected a cable?

  • I subscribe to CBS all access for 5.99 but lately some things I try to watch say I have to subscribe? I thought I was getting full access, example 48 hours. Got any idea why it says this

    • We're having the same issue. About two weeks ago, we started seeing "Subscribe to watch" on episodes that are less than a week old. We subscribe through Roku so I contacted them a few days ago. They said they'd look into it. We haven't heard back. I checked and our subscription is current. I don't know if this is a Roku issue or a CBS issue. Based on this thread, looks like CBS may have changed their policy for $5.99 costomers.

    • Are you watching them through the all-access app? If you aren't getting access to a show, I'd contact their support.

  • I tried this last night. They want you to pay $5 per month but you still have to watch the commercials! They say it's "limited" but most times it was 4 commercials between the scenes. I thought okay, I'll just pause it and FF in few minutes. NOPE! They wont allow a FF.
    I don't think this is worth the frustration.

  • Quick question I am getting ready to cut the cord. I always recorded and viewed my shows from the dvr EXCEPT in the morning before work I listen to the CBS local news for traffic and weather before my commute. I can mirror it from my laptop onto my tv but it would be worth it to have live tv streaming as i always like to leave the tv on for my dog and prime will only play for 4 hours before shutting down. Unfortunately, I have to work more than 4 hours a day.

    Does CBS all access stream live LOCAL news?

    • CBS all access will give you local news, if they carry your local affiliate.

  • I really appreciate this information. Could you confirm whether or not CBS All Access will drop an entire season at one time or if a new episode is available each week? I'm curious about how far I can get during the free trial.

    • For new shows, they will show up a day after they air on TV. Older stuff you can binge watch.

  • I pay the 5.99 but don't get full seasons. For example, Criminal Minds only allows you to watch the airing season back to say episode 8, but even with the paid version you cannot get the full season. Just wondering why that is, seems if you paid you should get them all, not just the ones you can watch for free.

    • This is my problem, too. I signed up for "The Good Wife," but it is only giving me access to the first 3 episodes. Even though they are now on episode 7 or something. A rip-off.

    • Agree. It calls itself "all access" but it's not. And if we are paying for it we shouldn't have to wait a day to see a program from that same day. Alternatively, if I I had over the air reception I would just use my dvr to record and watch when I want sans the same stupid ads.
      FYI-Netflix has criminal minds seasons from the beginning.

  • 2 Cents: I think CBS All Access is a bad precedent to set. It's a cord cutters nightmare.

    If all networks went to this model, Hulu would die and Netflix and Amazon Prime would lose a lot of their appeal. Further we could be paying $30-$50 per month just for access to over the air network programming (CBS, ABC, NBC, FOX, CW). CW, owned by CBS, has already pulled their programming off of Hulu in favor of ad based streaming. I'm sure as an experiment to see which model people are willing to support. And that's not even including Cable networks like ESPN, Comedy, SyFy, DIY, National Geographic, Hist, etc.

    I recommend that no one subscribes to CBS All Access and just wait it out until they come to their senses, or we'll end up paying more than we were with Cable.

    • Some of us wont spend the money necessary to get cable at our house. We still use directional antennas which do work well for the majority of Americans. So for my household, I am asking the question as to whether I should spend $6 for one service over the internet. For this, I am on the fence. There seems to be a fair amount of content, but I have seen many of the older shows, so I might not want to pay for them. But is this service enough for 10 or 13 episodes of The Good Fight, or potentially 10 episodes of Star Trek discovery? I don't know. The best part is that I dont have to make the decision today, I can wait until May and then sign up for a few months and see all of the current years episodes. I guess that it could be the best of both worlds without a contract.

      • My wife has it for the convenience of streaming on her iPad and iPhone. Personally I would just use an antenna. Unless of course you must have Star Trek or Good Fight, then there's more to consider.

  • This is just proliferation of an increasingly unsustainable distribution model. The more fractionated the broadcast industry gets, the more consumers will drop off the model of multiple fees. If anything ever made the likes of Comcast worry, it was the possibility of internet-based broadcasting supplanting the cable TV model. If anything ever made the likes of Comcast happy, it was the ever-burgeoning realization of this model. The cumulative cost is simply going to drive people away.

  • I was at first intrigued by this alternative to keeping our expensive cable subscription here where we live. We really don't need three hundred different stations to watch. Tried the *all access* direct to my computer, was puzzled when watching a few programs that are viewed on our 50" flat screen (the pc is connected to our home theater system) only to hear audio from the front left & right..no center or surround.

    Ripped a couple of program I was interested in, demuxed the audio stream, to discover that CBS is downmixing the 6ch audio to 2ch audio & they are converting the original dolby digital AC3@384kps to Apple AAC 2 ch@96kps.

    NOT impressed at all. I got no response when inquiring as to why this was happening, but a little research and discovered that AC3 is not streamable, I do not know why....but needless to say I cancelled the subscription. I like the hi def programs we view, and to me the quality of the audio is just as important as the quality of the hi def video. I don't feel like compromising.

    • Hi Dennis:

      not so much an *audiophile* here, (but I do prefer to listen to the program with the correct audio track, imagine being at a cinema & sitting thru a Star Wars or a Star Trek action movie with just a stereo track) but moreso do not like the idea of ones money not getting the return one would expect when being asked to purchase a product. Deliver the product in the format it was originally produced in.

      • Tony,
        To be fair nothing is delivered in the original format it's produced in. Everything is compressed and optimized to fit delivery infrastructure, device specifications, protocol standards. Furthermore, I did not ask anyone to purchase this. In fact, I said the free trial is handy to discover issues like the one you mention. I side with my readers in issues like this and agree that CBS all access has a bit of work to do, but you can try it for free. It's hard to take issue with them, when you can test it out and make an informed decision on their service.

        I did not mention the audio standard in this post as it's something I don't notice as I do not have a 5.1 system. I still use stereo. I'll make more of an effort to investigate this in the future.

    • Hi Tony,

      Sorry to hear that. I've heard this complaint from quite a few "audiophiles." Unfortunately, audio isn't in my wheelhouse so I sometimes neglect those aspects in my reviews. I will make a conscious effort to keep audio in mind in future guides and reviews.


  • I just watched The Good Fight that aired on CBS last week because I DVR'd it and really liked it. However, I refuse to pay additional money every month to watch the season on CBS All Access! It seems very underhanded and unethical to air a show on a cable network and then make you pay to watch the rest of the episodes when you already pay a cable fee!! Very unhappy CBS - I loved the show but certainly not enough to pay another fee every month. Shame on you for your corporate greed!!

    • I could not agree with you more. I was shocked to find out that there was a charge to watch a CBS show. What an underhanded rip off. I really wanted to watch The Good Fight but WILL NOT pay in addition to my DISH cost. The Good Fight is the only CBS All Access that I am interested in,
      NOT WORTH THE COST !!!!!!!!!!!!!!

    • I agree. I already pay for cable, why should I have to pay for CBS All Access. This is greed on the part of CBS.

  • This app is worthless. I was able to see my local channel via the LIVE TV icon for about a month and then it went off. I have spent hours on the phone with tech support, uninstalled and reinstalled the app several times, logged off and back on again, turned the router and the roku off and back on again several times, nothing works. They offered me a free month until they can get the problem sorted out. I don't know if it is worth the hassle!

  • It looks like they just pulled all the recent episodes and seasons, so, no, if that's not a mistake it is totally not worth it anymore.

  • Hello, good to read all of the experiences different people have had. I'll share mine. CBS simply does not work in my opinion. I am not an audiophile but I do care that the audio tracks properly with the video and it consistently has not on the CBS app. I have never been able to find a customer service point of contact to even voice a complaint, so kudos to those of you that did. Recently CBS pulled chunks of episodes from certain shows. I was watching Scorpion and made it to season 3 midway and suddenly the most recent episodes are gone. Bottom line all of the streaming services have pros and cons, Netflix is all past seasons but there original programming is above average and they have saved some shows from the network axe. HULU is plagued with problems in my experience. I pay for the commercial free but some shows still have limited commercials, constant streaming problems.

    Last note I think its subjective. You have to run the numbers and see what works for you. The best experience I have had is purchasing through iTunes. For me I think I may just buy season pass's to the shows I watch and forget about the network apps and HULU. I will keep Netflix for the originals. For me it is cheaper than paying $10 for HULU, CBS etc. and losing episodes.

  • We already pay for cable it's a rip off to pay more sadly we won't be watching.

    • What a rip-off! I joined just to watch The Good Fight, which we shouldn't have to pay for, but will cancel my subscription this week. It's lousy business practice, and "all access" is so limited there's nothing else I even want to watch. I'll stick with Netflix (am hooked on Greenleaf, a guilty pleasure), and Amazon Prime. Thanks to all of you for your comments.

  • The less expensive "limited commercials" option is designed to be as annoying as possible. The program segments stream ok, but when it loads the commercials they take forever to buffer and at least one program break loads SIX commercials, which is frustratingly slow. I've put up with it so far, but not sure how much longer I will hang in. Really disappointed that this will be the only way to get The Good Fight and the upcoming Star Trek series.

  • CBS All Access is VERY inferior. Their LIVE TV streams repeatedly change what local station is chosen to stream. I live outside of Dayton Ohio and I rarely get my local Dayton CBS station and regularly get Columbus, Cleveland, Toledo and Cincinnati CBS stations. It's ridiculous! To order CBS All Access, you can call and speak to a representative however when you are having problems, there is no support desk to call. It is done via Email form, which rarely answers or Twitter. Which only answered twice. I got bogus replies to issues, one asking for my IP address yet the email was sent from a No Reply email address!!! WTH????? I am cancelling, it's not worth it.

  • What gets me is it's CBS "All Access", but then they don't have all episodes for some of the older shows they offer. JAG for example. Season one appears complete, but season 2 & 3 both have only some of the episodes available according to the website. I get that there are contractual reasons why some of their current season stuff is limited, but what conceivable reason would season three of JAG have episodes 1, 2, 5, 6, 7, 9, 10, 11, 13, 14, 18, 20, 21 & 24, but not the others? In fact of the 227 episodes of that show that were produced "All Access" has only 83. I haven't checked other shows, but if this is an example of what's available I guess I'll pass on the service.

    • It's like that for most of the older shows I have wanted to watch. Missing episodes here and there and maybe it's got to do with contracts, or lack thereof, for whatever guest actor was appearing at the time..? It's annoying for sure, but it's still the only way to catch up on some of my favorite shows now that I dumped dish network and no longer have a DVR. Contrary to what this article states, NOT all shows are available online days later. Big Bang Theory, for example, has NEVER been available on the CBS website at any time. Just a few clips here and there.

  • No, it is not worth the money!! Approx every 45 minutes you will be required to "restart" your program and it always comes at the most inopportune time. the programming is the weakest of the networks and I have experienced numerous "blackouts' of live TV with no explanation on even what the programming is supposed to be at that time. All of a sudden you just get a screen that says "this programming is not available in your area. You can still watch any number of recorded shows"
    Run, don't walk to another provider!!!

  • Absolutely not worth it!!!!!!!!!!!!! Every 30 minutes or less it reboots my Roku. Hulu Plus, Amazon Prime and Netflix never ever ever cause this. It is extremely frustrating to say the very least!!!!!!!!! They need to figure out what is causing this and GET IT FIXED!!! I've been home approximately 20 minutes, turned on Survivor and my Roku just rebooted. SERIOUSLY?!?!?!?!!!!!!!!!! Sick to death of this!!!!!!!!!!!!!!!!!!!

  • I actually really love CBS All Access. I watch it via ROKU. It never buffers, live tv works perfectly (I live in Las Vegas) and some favorite shows are available: Survivor, Big Brother, The Big Bang Theory. I work a late evening shift, by the time I get home just after midnight, all the new shows that aired the evening before are available for viewing. I truly have not had a single problem with it.

    • I haven't encountered any of the technical issues folks here discuss. It makes me think that many have a weak wifi signal on the device their using. Ad for the frustration about paying so much to stream network TV, I sympathize with the frustration.

  • Will someone please explain to me why cbs all access (doesn't deserve to be capitalized) is so inferior to other streaming channels? I don't want to cancel but I rarely watch it because it is so horrible with all the commercials and buffering and loading and freezing and rebooting. I have no problems WHAT-SO-EVER with Netflix, Hulu Plus or Amazon Prime. I find it very odd that cbs all access never ever, ever has issues while their commercials play... and I mean NEVER!! They play straight through, they don't reboot my Roku or freeze up but if I try to watch a program I'm constantly rebooted, interrupted by these commercials, frozen and have to give up! I don't live in a small city and I have a great set up so I'll tell you right now that's a load of manure. Like I said I have no problems with other big name channels so it has to be that cbs has set it up this way. Why would anyone do such a thing? I don't trust/want the upgrade now for sure. Here we go for the... I lost count time. Why offer an inferior product to try to get people to upgrade to get a "maybe" better version of your product. That makes zero sense. Just offer a good product to begin with! I don't mind some commercials. I just want my program to flippin, freaking play for crying out loud!!! Just did it again. .. "Loading, please wait". This is ridiculous!!!! I've lost all trust in cbs all access as a viable product for streaming!!!!!!!!!!

    • I bought this to watch Stephen Colbert. Then I realized that I can watch it on my iPad, with commercials, but for free. Why pay for a bunch of stuff I don't ever want to watch?

    • I see the loading page more that the content which is often fuzzy and out of sync audio to video. Sadly it's the only place to see some of my favorites. Not really worth the $5.99. Wish they would fix it.

    • Do you have the experience with live channels vs the on-demand content?

  • I get the live feed from a Denver affiliate however why can't the CBS This Morning Show be viewed later in the day -all that's available are clips. If I upgrade to commercial free it is available with that service. If you can watch soap operas the same evening of the day that they' re on why can't we watch something with some interesting content?

    • I would pose your question to CBS all access. If they hear enough complaints like this, they may take steps to remedy the situation.

  • I completely agree with Sam in every aspect. Never have I been so disappointed with a channel on Roku. I have only had the cbs app a short while. It was pretty bad right away, only got worse when changed the layout recently. Tried to watch an episode earlier today. Tried 3 times to complete one episode, never did manage to finish it before I gave up. Will keep it for the month I paid for, if not fixed I'm cancelling. I'd rather wait for shows to come up on Netflix, even if I'm a season behind

    • C B S- Can't BE Serious! CBS, You Suck!!!!!!!!!!!!!! Everything was perfect, then platform change, then poof! What the hell! I see people on here that is saying they have no problem? Either You work for CBS, or You Have a direct line to their studio, 2. You have a very fast, GB second speed, or You have a the latest model of Roku! If the latter then screw CBS, I have 2 different model Roku's! After the platform change Roku 1 would work, slow as dirt but it worked, then it stopped! My other Roku is just like most of everybody else here, it slow to load, half the time after a episode played, I would have to exit out of CBS and reload to get the next to play! The only reason I have All Access in the first place was because Amazon Didn't have all the seasons of Survivor! but screw that, now most of the seasons of Survivor doesn't show up now! I contacted CBS via Email, but they wouldn't answer my email, So I went to CBS FaceBook Told them what I thought about their new platform/downgrade, and it wasn't 5 min. they answered my email! I suggest You all do the same! Find their latest post, because they don't have a start your own comment line, and tell them what You think about their new platform! They said they are working on the problem! But like I told them, why does people always have to screw with something that is not broken!

  • If You want something done about The New CBS All Access Platform, The Platform that Doesn't Work, Go to their facebook page! Comment on their latest post what you think of their new platform! Don't waist Your time on emailing them they will not reply! I did just that, but after I posted on facebook my thoughts of their new Platform, in within 5 min. they contacted me via email and told me they was working on the problem! but that has been awhile now! and what really makes me mad is that they are suppose to have all 33 and part of 34 seasons of Survivor, but that is not the case anymore, because after the platform change some of them went bye bye, kinda like the end of the survivor show shrunk down to a little box , that is one of the reasons I left Amazon! that and the fact they didn't have all the shows! but if I can't get all seasons , and I can't watch the end of my show in full screen, I'm going back to Amazon! I pay 10 dollars a month for something that just isn't worth the headache's anymore! Good buy CBS, and good riddance!

  • First off, the article is wrong about Hulu. It DOES stream current seasons of shows from every channel except out-of-touch CBS.

    CBS All Access fails to understand the current viewer and it is doomed to a slow death. I can see old CBS shows elsewhere on the internet, DVR current CBS shows, and the shows unavailable elsewhere (Good Fight and Star Trek) I will watch on a binge after they have all aired during a free CBS All Access trial. As soon as I finish the shows I can't see elsewhere, I'll unsubscribe.

    CBS could have made a tidy profit streaming they Netflix and Hulu like the other channels, instead they're launching a pathetic version of streaming services that already do it well. Take note CBS stockholders... this is going to cost you big.

    • You're right.... on my first read I thought you wrote Hulu doesn't offer current seasons of shows but you were only referencing CBS.

  • The old episodes are in SD and the voices don't match their mouths!
    So annoying! For that reason it's not worth it to me!

  • I'm wondering if there is a compatibility problem between CBS all access and older Roku devices. I have a newer Roku stick and don't have issues. My mother however has a faster internet connection than me but has a Roku 2 and cannot get through a show. The roku is constantly rebooting if she tries to watch a cbs all access show. She has no issues with hulu or Netflix.

    • I find that live TV services can cause these issues if there is a weak Wifi signal. If she watches CBS shows on demand through the app does she have the same issue? If it's only with live shows, check the wifi.

  • The easiest way it to get an antenna and an Over the Air DVR stick like WinTV single or dual tuner. Run an HDMI cable from it to your big screen TV (most computers support dual screens). DVR and watch all the OTA shows.
    You can get a little fancy and add a free program called Plex that is a media server which organize your recorded programs and lets you use Roku to watch instead of running the HDMI cable.

    You can also get their $5 a month DVR scheduler with a TV guide and use a dual tuner HDhomerun device that plugs right into your network.

    With that set up, you can add SlingTV for cable channels for $25 or my favorite, PSvue for $30 a month (and no you don't need a Playstation) and which includes their Cloud DVR with no need for tuners and no conflicts.

  • CBS is the worst live TV streaming service of all. It freezes. Not once, not twice, but continually. This means that I am paying for constant frustration. If CBS can't figure out the reliability issue I'm dropping it. Watching CBS' version of live TV is an absolute mess!

  • Does CBS all access only show the last few episodes of a current season? I'm trying to watch season 12 of Criminal Minds and can't find episodes 1-16

    • It really depends on the Show. CBS has different content agreements with certain shows.

  • I love my CBS access. We don't have cable just antenna, roku, Hulu, Netflix and CBS access. I joined CBS access as my favorite shows code black and pure genius are on later then I stay up so I watch it the next day at a better time for me.i love hospital dramas.now I see these 2 shows may be canceled please don't take away us people on CBS access watch them on it at a better time.already loss the guardian.you will lose me if I lose these 2 shows thankyou

  • This is the absolute worst steaming channel I've ever watched, and as a cord cutter, we watch a lot of steaming channels. More time is spent watching commercials and the blue loading bar than the program. We got it just to watch one season of the Amaxing Race that our TiVo missed recording, and we will never subscribe again.

  • Continually freezes about once a second when streaming yet commercials work perfectly. Not worth paying for. Stick with Netflixs or Hulu.

  • Interesting. CBS is restricting 12 of 13 of the new Star Trek Discovery shows to their all access. I take it this means I cannot watch this show w/o a subscription to a platform rated inadequate by its users. It does not seem I can wait 3-5 days and get this show on demand free or via CBS in Apple or Hulu or Roku. That will kill this series and CBS will lose money on this genuinely boneheaded idea.

    • Just came from a Star Trek Convention - Discovery was hyped........ there are thousands of Star Trek Fans who would love to continue with their love of Star Trek story. BUT if they can not watch without paying...... Yes, CBS will KILL a cash flow if the fans can not enjoy the show. Many at the convention do not want to pay for just one show, CBS needs to realize that the fans of Star Trek have been long and strong - 51 years and still going. There is NO other show or movie series that still has that amount of love and devotion.

      CBS needs to wake up,

    • agreed, if I could get it on Demand or on NetFlix I would watch, I am not going to try to figure out a new subscription system for just one show!

    • I too am very interested in watching Star Trek Discovery. Too bad, they force you to pay monthly for this ability. Why don't they just have it on the regular CBS channel?


  • I started the trial to watch Good Fight and Season 2 of Life in Pieces which I discovered on Netflix. Not having streaming issues but can't believe no one is commenting o the fact that the interface is just poor. Doesn't show you where you last left off in terms of episodes and doesn't allow you to hop back or ahead 10 seconds like other services. Works but is annoying if you are used to Netflix. I doubt I will keep it past the trial.

  • I signed up for CBS All Access right after it was offered. It was $8.99 with commercials at that time. But, they advertise that you can stream it through Amazon Fire Stick. NO SO! It only works with the 2nd generation Fire Stick with the voice activated remote; or so I am told. During the entire Try It Free week I was unable to stream a single episode of anything to my 42" TV because there was no way active CBS All Access on my Fire Stick. I cancelled the service.

    Unless and until CBS can deliver on their promises for CBS All Access,NO ONE should bother to sign up for it.

  • They do it because they make money. If people didnt not pay for this service, it would be canceled.

    • Agree - boycott! They have failed to make good on an offer for a free additional month and instead billed my credit card, refused to issue a refund, and cancelled my account when I said I only wished for it to be cancelled if they issued a refund. Don't support a business like this. BYE CBS!!! YOUR SHOWS MOSTLY SUCK ANYWAY!

  • We have CBS all access and never have problems of any kind. Never freezes. Maybe some of you with that issue it's from internet? We love having this channel. We have Hulu and CBS all access and feeln. We used antenna for 2 years, but not getting good reception anymore. I don't mind paying 5.99 a month. It's so nice having live tv for news(even fake news) , and some of our favorite shows. Way cheaper than cable. And we don't really need much more. We pay for what we want and no more.

  • CBS All Access is a sham. They brag about having thousands of old shows, but there are only SEVEN episodes available of Big Bamg Theory. CBS (in typical corporation greed) has pimped out every season for purchase elsewhere, but there's not even a complete season of one of their best comedies ever! Fortunately there's over 600 episodes of that steaming pile of crap known as Big Brother...yeah (sarcasm). Not worth $2.99 a month.

    • And Big Brother is on its 18th or 19th season...so someone must love it! How many other shows do you know of that run for that long???

    • The Big Bang Theory is NOT a CBS show...It's owned by Warner Bros. CBS only has original broadcast rights...

  • While cbs shows are good, their streaming service is abismal. I have had continious interference in the sound, long delayed load times for the same commercials over and over and cuts to commercials in the middle of the program. I have called them, emailed them, responded to extensive questions on the problem, been promised followup several times over the last 6 weeks and gotten nowhere. They keep saying they have elevated my issue to technical support but nothing changes. Why can't someone offer the late show and star trek on a system that at least tries to work? These folks suck.

  • None of their good shows are available or only 2-3 episodes of an entire season (Criminal minds and Big Bang Theory are examples) Such a disappointment.

  • Thanks for the story. I am a Star Trek fan. I would love to see the new series. But was unsure about the CBS Access. I use TIVO with OTA. Of course I don't see CBS Acesss. Based your readers comments, CBS Acesss seems to be behind in their platform development. So I guess I will have to wait few days and then watch Star Trek on Hulu. Thanks all

    • Thus far, there is no mention anywhere regarding cbs making ST DSC available on any platform other than cbsaa. In the USA at least. Outside of the US it will be on Netflix. And get this... In Canada it will be on a CABLE channel! It will be a million times easier for canadians to see this shows than Americans. Go figure....

      Also nothing from cbs regarding the season being available on disc after the season runs. My guess is it will not be available anywhere but cbs aa. In my mind, this is cbs giving Trek fans ascross the USA the finger.

  • I signed up for the $5.99 package. I like it well enough. My one main complaint is. It advertises $5.99 but they take out $6.57 WHY?

  • I don't understand why we have to wait for next day episodes when we are paying for the service...other networks offer it for free.....I understand I could watch it live but I think if someone is paying for the service the episode should drop immediately after it airs!!! Anyone else with me??

  • I like cbs all access but the commercials are crazy!!! Yes, I pay 5.99 but even that is little ridiculous . It's not worth 10 dollars a month for limited commercials. It should be no commercials for that price! You get into a segment of a show and a commercial will pop up. Really??? Can't get through one segment of a show without back to back commercial break. Can't CBS tone it down just a tad?

  • I own a Kindle Fire the newest version I downloaded the "CBS Full Episodes and Live TV" app. I wanted to watch the Amazing Race and I didn't have to sign into my cable provider. So what is the advantage of the CBS All Access service?

    • It's a shorter delay and you can watch on TV connected devices like Roku.

  • I would like to point out that all Star Trek episodes are also available on Netflix

    • On free OTA TV there is special programmer H&I (Heroes & Icons). Broadcasts all five Star Trek shows six nights a week, plus the Animated Series on Sundays. Commercials yes, fees no! Simply great!

    • I am a Star Trek Super Fan, but on a budget. I will not pay for a "membership" to watch one show a week. This really sucks.

    • All Star Trek episodes are also available with Amazon Prime. Keeping my fingers crossed Star Trek Discovery will be available for a premium fee on Prime as well! But I haven't seen anything about that so I have no idea.

    • No not in the US. It will not be available on Netflix. IT's available in just about every other country but the US! Nice,huh? I really am looking forward to Star Trek Discovery, but I've been reading nothing but very bad reports & comments about the CBS All Access App. I think I will just wait & see what happens. If they don't get enough viewers, maybe they'll change their minds and put it on Netflix in the US too.

  • If all of the broadcast networks do the same thing an we are driven to subscribe to them to get content we are no paying not $6-10/mo $30-50. Bad direction for networks to go

  • For the network with one of the worst policies for the availability of recently aired shows and some of the worst streaming capability to hold it's customers hostage by requiring them to pay for an extra service in order to watch some new shows at all (The Good Fight, Star Trek Discovery) is outrageous. CBS is only interested in making money any way they can. No other major network charges extra to watch shows back - or at all. I hope CBS All Access proves to be a financial vacuum or CBS gets bought by someone that knows anything at all about how to treat customers.

    • The Nielsen Ratings had CBS convinced that it was #1. Only after the spectacular failure of Supergirl did CBS realize they were only #1 among rich old people who still had cable and didn't know how to stream.

      The original Star Trek was the first show that irrefutably proved that Nielsen Ratings were a scam when it spawned a worldwide cult in syndication, but by then Nielsen was the entrenched measure of advertising potential. Star Trek TNG proved the same thing -again- when it aired 1st run in syndication in '87.

      CBS using another Star Trek to launch it's streaming service would be a good strategy -if- it didn't simultaneously piss off the entire Trekkie Nation. Launching its own streaming service to prove that its executives weren't asleep at the wheel is the height of arrogance.

    • Complete agreement with the negative views on CBSAA. I love Colbert & Ellen & wanted to watch ST:Discovery, but not at an additional $5.99/mo for one network. Add to that, can't watch live, but have a 24hr delay? I'll wait a few months and buy the bluray

    • IKR! What good does it do to make a new awesome Star Trek that most fans won't have access to? I hope they know the reason for lower views will be their platform and not the interest in the show:{ I hope they don't cancel it, because it seems many people are just going to wait for it to be available elsewhere. Being in control of Star Trek shows I feel, as a super fan, is a big responsibility.

    • The thing that REALLY gets my goat about CBSAA is them NOT being available to watch on a smart TV unless you have already bought a fire stick or some other like device. I MIGHT be interested but requiring us to jump through that hoop when the other major streamers (Netflix, amazon, etc) don't is asking a lot of potential customers. Shame on CBS for this practice. Shame.

    • Yes! It's so hard for me to wrap my head around paying for something that I see on tv for free! All the major networks are free TV. So putting an day old show on a website should also be free.

  • Questions:
    1) Is All Access a UHD (3840x2160) resolution streaming service? (if not it is way overpriced)
    2) Is Star Trek Discovery being shot in 4K (4096x2160) or UHD (3840x2160) resolution?
    3) Will Star Trek Discovery be streamed in UHD resolution? (if not then I'll wait for the Blu-rays to come out)

    • CBS All Access will stream Discovery in 1080p. I'm sure it's filmed at a much higher resolution than 4K.

  • The worst of all the tv viewing services out there. It appears to be put together by amateurs. They don't seem to know how to put the show on without making a mess of it. The fact that I had to pay for it is just insult to injury. I'm cancelling. Sooner or later, most of the shows I want to watch will show up on a service that knows what they're doing. I can wait.

  • I am not impressed at all. ... Only has a very small number of epesiodes available to watch unless its an older show. Example: they should have season of big bang theory available ...but no, only a few epesiodes! Not worth more then 5.99 a year

    • If it were $5.99 a year then I would be annoyed but ok with it ( even with commercials), but $5.99 a month is a joke! I mean Netflix cost us $11 a month with no commercials and look at all the content we get with that (New, old, and awesome original series). Hopefully not enough people subscribe and the show gets ported to or bought out by Netflix or Amazon Prime. The real kicker is the US and Canada are the only ones who don't get their STAR content on Netflix anyway, see what I did there.

    • I can not caution anyone enough about subscribing to CBS All Access, someone has used my email to open and access my account and they do not want to do anything to correct it.....Mark at CBS All Access suggested I call my bank and cancel my debt card. Worst company ever.

  • Shame on you CBS. I was really excited to read about Star Trek Discovery coming to CBS then saw that only the first episode would are on TV and would have to subsribe to All Access to see the rest. Talk about greed. Shame on you. You are nothing but bloodsuckers

  • How disappointing! Just found out about Star Trek Discovery, and then immediately found out that I won't be able to watch it. I've seen every episode of every show in the Star Trek franchise, and all the movies. Just hope this comes out on DVD.

  • The only app I know that crashes when it comes to the commercials. I have to cancel and resume playing 5-6 times every commercial break. Ridicilious. I dont have this problem with any other streaming services app. CBS makes big money, but hires amateurs on the back end. Not worth your money...

    • Oh well. So glad there are gazillions of other terrific shows. Sad to have to give up on ST

  • CBS all access is simple greed. The network gets major bucks from its advertisers and now wants to squeeze its viewers for more. On top of that they now have the new Star Trek which won't be available to all. A real slap in the face to all those who have supported their network and advertisers over the years. I think when I watch one their shows I will make a point of not supporting their advertisers.

  • With regards to watching NFL games...can I get games in any market? I live in Indianapolis but want to be able to see Pittsburgh Steelers games

  • Not interested at all in CBS All Access. CBS can bite me. They're nothing but corporate money-grubbers. The only thing CBSAA will carry that is of any interest at all for me is Star Trek, and I'm not paying ten bucks a month to watch one show.

    Hint--bet you can find the Euro feed on Kodi. For free.

    • The app is horrible on the Amazon Fire stick. It buffers every 3 mins at least. The only thing that seems to move smoothly are the commercials that you have to watch..... It's sad to watch a franchise that focuses on the promise of the the future and technology served by such a dog app.

    • I'm sure CBS realizes many people plan on using the All-Access Free Trial period to binge-watch Star Trek Discovery, so I bet they have a surprise in store for all those who hold out. Maybe something like withholding a couple episodes or possibly stuffing extra ads in for the trial subscribers. They'll screw everyone over some how, some way, because those dollar signs get in the way of respect for the viewer.

    • Yes indeed they can bite me also---I did the week trial and the app does not work on amazon fire TV. I called in for help and they were rude and awful- I will miss seeing Star Trek but will hope someday to catch up. They should make an app that works with Fire TV.

    • Ditto. Just wait until all the episodes are available to watch and sign up for the free trial. You should be able to watch them all within a week.

      At that cost and not even ad-free, it's a tad silly. Hulu slightly makes sense, even with their ad-free option, because they offer so much more content. CBS offers only their content alone, which does not put it in the same territory as Netflix, Hulu or Amazon. Maybe one day, but definitely not now.

      Worse yet, you only get to see episodes a day AFTER they air? We are expected to pay for their services and we can't even watch the day of airing like HBO or any other dedicated service?

      No thanks.

  • I cut the cable cord and went to Sling TV. In my area Sling does not carry CBS at all and that was the channel I watched the most. I looked at Hulu but the shows I liked were not available - NCIS, Scorpion, Bull, Code Black, etc. I was thinking of getting CBS All Access to look at current seasons of these shows. Don't really care about old seasons because I already saw them. Will the All Access work for my needs? Sling TV works through my Roku stick.

  • I'm on the trial. It seems that the LateShow w Stephen Colbert is on a one week delay. But nowhere do they say this.

    • I've signed up so that I can see the new Star TREK Series which I suspect is the biggest paycheck for this station yet. However, the Live Stream cuts off about once a minute! So far, DEFINITELY not worth it. Too annoying to deal with!

  • REALLY! YOU ARE LOW LOW LOW. Just found out that the new Star Trek series is on this streaming service ONLY. RIDICULOUS. Thanks for trying to lure trekkies to buy your streaming service. I am very UPSET by the creators of this new Star Trek series for limiting viewing to many people who love/like Star Trek. You are being GREEDY. And, you are making hard for newcomers to Star Trek to continue the legacy of Star Trek with a new show. I won't pay for it and - thanks for making me miss out the new series. I mean I pay enough for my Comcast cable. You say that it is "only $5.99/mo". But $5.99 here and there adds up to a lot. So the people that I am MOST upset with - because they are uncaring and greedy to make money without consideration to people's feelings - are the CREATORS of this show for limiting its viewing ability and selecting CBS All Access to air it on. REALLY! So, I will say that if this show isn't good enough for NBC or ABC or another top network found on regular cable (which I already pay for ), then this new Star Trek show must not be as good. I will not be manipulated to sign up for CBS All ACCESS or any streaming service just to watch this new show that is a bait to pay. AGAIN, RIDICULOUS. I don't need to watch this new "STAR TREK" SHOW to still be a big trekkie.

  • There will be plenty of people downloading the new Star Trek series and making them available in all the different sites and then everyone will be able to see all of them online for Free.

  • Several commenters expressed their anger at money-grubbing CBS, complaining that they already pay for cable to get CBS programming. They might want to be aware that CBS receives an affiliate fee from cable companies of something less than a dollar per subscriber (probably a lot less, but I'm unable to find the figure online). Yes, you're paying for CBS, but not that much.

    • You are failing to recognize the original model of how broadcast networks make their money - Advertising revenue. CBS still rakes in large dollars of ad money not only on their broadcast and cable platforms, but now on their streaming service as well. This does seem to me to be setting a very poor precedent of things to come. First by taking what was once "free" programming and now charging people to view it. I can see them taking popular programs like Big Bang Theory and NCIS and making them streaming only. And, of course, any new program that creates a buzz, like Star Trek, will be streaming only. What will be left on broadcast/cable will be their second-tier quality programs. Ditto for sporting events.

    • Give me a break. Not that much lol you must work for CBS. Not only will I not subscribe I will not watch CBS at all anymore. Give us back the free airwaves you use and maybe but until them have a nice day CBS I don't watch much on your network anyways so no great loss.

      • Funny. In the old days, free TV WAS free OTA. Now I must pay $130 for cable TV/Internet/noPremiums. Spectrum
        (Cutting the cord sounds appealing, but you still must have the cord / cable for WiFi)

          • LOL, but "real" OTA with rabbit ears. And fairly expensive equipment to actually "cut the cord" then, no internet until you figure that out. I want things easier. And I won't get into CBS's game.

          • An old school antenna will work. You don't need expensive equipment. And I get 50 Mbps of Internet for $50 per month. It's a lot easier than you think.

          • Yes, with the right antennae and hook up. But not the same reception as cable, and you have to have cable for internet!

  • I tried the trial once , back when "person of interest" was running. I did not discover the show until the final season . These morons only posted the most recent episodes , so I could not catch up with the series . This is something almost all the networks do , so they will never gain new viewers to a continuous series . People want to watch a series from the beginning . That's why we call it a series . CBS programers are morons, right along with the other networks . This is really beyond stupid . Frustrating at the least . As a Star Trek fan since I was 16, I will not be fooled into watching this series . Sad! I already have three other subscriptions plus my cable bill ! Enough is enough ! Stop it already !

  • Crashes constantly on Roku. And it's not just me. A google search shows this is constant, unrelenting problem.

    Newsflash CBS, if you can't get your tech to work, you are not going to be able to compete with Netflix and Hulu, no matter how many high quality CBSAA exclusives you create.

  • The comments are true that the CBS streaming service quality is inferior. The streaming fails every few minutes, which makes the shows unwatchable. CBS tech support does not respond. No matter how much you want to see a new Star Trek series, you will be disappointed

  • I don't mind paying and the show seems to be worth it so far.. But for some reason I can only watch it on my apple TV. I can't log in on my Xbox one or my computer. It just takes me to a screen where I have to make a new account and pay again. It won't let me put in my user name and password and sync to my other devices and its really aggravating. Cause I like the show a lot so far but if like to watch it where I want

  • The Sunday NFL games throws everything on my DVR off. So attempting to record anything on CBS is a pain in the ...

    So this might be a solution that I am not 100 percent on board with.

  • So this is basically a 10 page advertisement for CBS all access. Paying $6-$10 per month for a single channel, much less a single show, is ludicrous. Amazon prime has all the previous series and many more features.

    • Advertisement? I gave it an average rating and said it's not for everyone. Does that sound like a glowing review? It's a stop-gap measure for those that must have CBS and have no reasonable way to get it. I understand that many are upset about CBS walling off access to Discovery. I agree with the fans and don't think it's a smart move for CBS.

  • GENE Roddenberry! Is twirling around in space! He never would have allowed this! You should be ashamed! CBS All Access will fail! Trekkies unite!

    • Fellow United Federation peeps - I agree - stand together and against the greedy Ferengi-esk CBS.

    • I agree that Mr. Gene Roddenberry is spinning in space over this requirement to be required to pay to view the new Star Trek show! I do not thank this right!!!!

  • "At 6 bucks a month it’s a great deal for Trekkies."

    no, no it is not. I can get the entire series for under 50 bucks and watch it whenever I want., no commercials, not dependency on CBS's network.

    Plus, almost the same cost of Hulu, bit only 1 networks prime time stuff? Pass

    • Low monthly costs are good for cord cutters. You can pay $6, binge as much Trek as you want, and then dump the service. All you can watch in a month for $6 is tough to find fault with. That said, I don't think there is enough here to keep this service long term. It's a binge and purge service.

      I'll make that clearer in the article. Thank you for the comment, it made me adjust the article.

      • Or, you can pay $12 and get Netflix, all sorts of good shows, good service. And you can get Amazon Prime too if you can put up with it's bizarro interface (REW and FF close to unusable) and user-unfriendliness.
        But $6-$9 for CBS?
        I don't think so.

  • I have a question, how long to episodes of the current season stay available on CBS All Access? Sometimes it is several weeks after an episode airs before I can get caught up.

    • If CBS completely owns the rights to the show, then it should stay indefinitely. However, CBS doesn't own all the rights to all the shows that air on the network. Those shows will be subject to negotiations to determine how long they will be available.

  • Non functional app. I tried multiple times to get through the first episode of Star Trek, and it froze every single time in the exact same spot on an Android tv. Audio kept playing but the video seized. Couldn't get past it. The app wouldn't even let me sync with the account I already made when I tried to switch to the Xbox one version. CBS delivers the exact same generic message to users running into streaming issues, but makes zero effort to fix the problem. They can either fix their garbage app or make this show available for season pass purchase through apple or Google play. I suppose I could proxy an international Netflix account so I could watch it since CBS refuses to put it on any other streaming service in the US.

  • Well after reading all these comments, I must comment. Ya'all need to read DR's website a little closer. Being CBS programming fans perhaps we are biased, but...NEVER had any buffering issues in over a year of use. I'd be blaming my ISP and /or streaming device not CBS AA. We are about to ditch Hulu for their lame new interface and the fact our Watchlist is gone (our fault we missed the chance to convert to the new MyStuff). Point being we were able to find every show we used to watch on Hulu somewhere else, next day, for free. Except my wife is hooked on the Hulu show "The Handmaid's Tail", which we found we can buy a season HD for $25. So buy a season for a few bucks instead of paying Hulu $140+ a year (commercial free we have). We play the same game with CBS AA, keep until the new shows end and then cancel for the summer then renew in the fall. I think the difficulty now is that unlike the old cable days, when you had not much of a choice (usually 1 provider and some tiers of programming), the choices are becoming much more varied. Hey if ya'll don't like the CBS AA then don't get it. Buy your show seasons on the many places to do so. The bottom line is all of this it depends on your tv tastes, there is (so far) not a single service that will make everyone happy, but to us the cord cutting is working...and thank you Dennis R. for all of your knowledge and insights to get us off the sap sucking blood draining mainstream ways to watch tv. You have saved us major $$$ to enjoy what we watch.

  • TNT, TBS and others will be what I am watching. Not CBS all-access. I will miss S.T.

  • “At 6 bucks a month it’s a great deal for Trekkies.”

    The price offered is actually not a good deal for Trekkies. The episodes of Star Trek The Original Series and Star Trek The Next Generation are not even the remastered High Definition version put out and sold to the public. The High Definition versions of both series are available on other streaming services though, like Hulu. In fact the versions of The Original Series are so poor in quality you can see that what CBS is offering is bad 2nd or 3rd generation replication of film original, only now with spectacular original fill scrapes and eroded optics.

    I signed up solely to watch Star Trek Discovery, but based upon the price and the poor content they offer I've already cancelled my subscription and won't be joining again. It is a poor bargain for the price.

    • Wait for the series to end, pay $6 and binge on All the star trek you want. Then dump the service. How is unlimited star trek in a month for $6 a bad deal?

  • My issue is that you can binge all five series of Star Trek. That is not exclusive to All Access. Netflix and Hulu have had all these series for years. Maybe a bit of research before making that claim.

  • Even if I wanted to get it, I can't see it, because they're not supporting the Samsung products of which I'm trying to use the Samsung UHD DVD player. there's no CBS All Access app, so cbs just shoots themselves in the foot constantly.

  • I signed up for All Access simply because I wanted to binge watch Bull. Every episode of Bull that I try to watch crashes within 3-5 secs My thinking was I could achieve that goal in one month & then cancel. I even chose the commercial-free option because I am sick to death of commercials!!! I'm watching on my Roku. To date, every single episode that I've tried to watch crashes within 3-5 seconds. I go out & go back in choosing the option to resume where I left off. Still only 3-5 seconds before it crashes. FRUSTRATING!!! I've never been a fan of CBS & this has only deepened the divide between us. They are one of the greediest corporations that has ever been incorporated.

  • All I care about is Late Show w Stephen Colbert!!! Live!
    But reviews of CBSAA so bad forget it, and I want it LIVE.
    Is LIVE Colbert possible ANYWHERE other than having CBS via TV?
    Did I say I like to watch it live?

    Cutting cord (gulp) tomorrow w Comcast TV and they will beg me to stay w their slimy "well Tier 1 is only xx more" and it will be just a bit more cos it's gonna be 75 bucks anyway for just internet (a-holes, but I live on an island, and this is only service available, there is Fios but you have to have a landline installed), but despite their begging I am still going to stick it to them w internet only, even if their freakin offer is 5 bucks more. I hate them.
    So, live anywhere for LSSC? Or one day delay everywhere w/out TV?
    Thanks for this site. Wow, so glad my bro found this!

    • No, you will need to get live CBS somehow. Services like DirecTV Now started offering CBS is certain markets. Maybe you should check it out and see if it's available in your area.

  • I cut the cord back in March, bought a Mohu Leaf indoor antenna and signed up for CBS.com.
    The CBS shows I miss by watching conflicting shows on Fox, ABC and NBC, I pick up later in the week through CBS.com. My monthly entertainment cost (internet + CBS.com) is now $55.98 instead of $150. I have everything I need. No complaints about CBS.com.

  • Please start showing the new Star Trek TV series on your regular CBS television station. I do not like the idea of having to pay $6 more per month to watch it on the CBS All Access channel. What you are doing really stinks! My opinion of CBS is now at an all time low.

  • Dennis, thanks for posting this. I wanted to know how much CNS All Access costs and after ten minutes of looking at their web site I had no more idea of the cost than when I started.
    I'd love to see Discovery but I'm not paying six dollars a month to watch one channel with commercials, and even without them I'm not paying $10 a month for a channel I already get for free over the air. I'll wait until the season is over, sign up for the free trial, and binge watch it.

  • can I stream CBS Access on my Vizio smart TV? I only watch it on my desktop now. Also is The good Fight going to have another season?

  • I am a big Star Trek fan. I was so happy to hear that they decided to come up with another series and I was really looking forward to it. Then it comes out and I find that if I want to watch more, I had to get their streaming channel. Well, here's my problem. Where I live, the cable service in my area is crappy. Fiber optics for some reason didn't come down my block and they told me that it wasn't enough of us on our block for them to add it. I have only DSL in my area, and it is very slow. As for cellphone coverage, I'm in a dead zone. The only thing that seems to work in my area is satellite TV. Oh wait a minute, you don't boardcast Star Trek Discovery on that! Thanks CBS for being such jerks as the Internet providers are in my area. I thought using "Bait and Switch" tactics were considered illegal. Well, since you have force me not to be able to watch the one show I would have really liked, I have deleted all shows I did watch on my DVR that were on CBS.

  • ALL the old Star Trek shows are available on Amazon Prime Video, included with Prime. The only thing you'd miss out on would be the new show. If you have a Fire tablet, you can download them and watch them in a tent in the middle of the woods on a camping trip, if you want to. Personally, I watched in the backseat of a Buick LaCrosse, on the way to and from a funeral in Miami. I also watched some episodes of Cheers, on that same trip. I'm currently bingeing my way through NCIS, which I had never watched on broadcast (NCIS is on Netflix, not Amazon). Why would I ever pay CBS, to watch shows that are included with my other streaming services?

  • Scam,
    They say you get a free trial, but what they really mean is you get one week for free after after agreeing to a payment plan.
    They don't tell you this until after entering all your contact information. Who knows what they then do with your email address.

    Come on CBS

  • No it is not worth it or we pay and still commercials, so I am paying to watch people ads. will wait for the full session to finish then binge watch Star Trek Discovery. ( free week)

  • You said CBS All Access will cover all CBS prime time shows. 60 Minutes is on at 7pm in So. Calif., 1 hour prior to what is considered prime time. Would that be included?

    You mentioned that DVR recording is available thru Hulu. I'm assuming this would be for shows only viewable on Hulu? Questions about their DVR: 1) can you fast forward thru commercials? 2) Is there a limit how long a DVR recording will stay available to watch? 3) Can it record more than 1 show at a time? 4) Can you pause it mid-viewing?

    • If you have the live local affiliate as part of the CBS All Access service then you will be able to watch 60 minutes. As for Hulu DVR, I cover that in this review of Hulu TV.

  • Disappointing but CBS TV and CBS streaming is now on my personal scam list. No pricing information clearly displayed. They capture your data giving you the belief that it's free and without needing a credit card. But you get the surprise after they have captured your data. In my book CBS media is sleazy, scammy, and disingenuous and reeks of dishonest.

  • What the heck happened? Watching Dish, sorry out fit, Network, and DFW Ch.11 was not longer there. Dish did not explain why, just kept babbling about we should call and complain that dish was not able to show ch. 11.
    By accident I ran across this story about paying somebody $10.00 a month to see ch. 11, B.S. I'm 85 and can do with out all TV Have yet to read how much Dish want to carry CBS.

  • Yeah... I'd rather stream from less-than-ethical sites than fund the greed of some company that wants to rip a few extra cents from online streaming services just to keep those pennies. Greed is all fine and dandy until you start illogically fucking your customers for loose change.

  • $5.99 for content and ads. No, thanks. So many providers with their own services and monthly fees; you might as well sign up for !@#$ing cable. Of course, there are alternatives which cost nothing, I'm told...

  • I was charged 6 times in one month for access, and when I tried to cancel they told me that their policy isn't to issue refunds. When I provided copies of my bank statement to prove that I WAS charged, they claimed that their system didn't show that so I was out of luck.

  • CBS All Access is not worth it for me. The free trial is good because you can have a back catalogue of many shows. It's helpful for me since I watch B&B and Y&R. But paying 9.99 a month for no commercials is a joke. I'll have to just stick with cbs . com and deal with ads for free.

  • First let me state my dissatisfaction with CBS requiring payment for broadcast services that continue to use the traditional commercial business model. This being said, I would never support CBS when they charge for standard TV services commercial free, when literally every other station such as fox , espn, hbo , etc supply the content for free if you are a cable subscriber.

    I will continue to watch the networks that offer their service in a reasonable fashion, as most networks are doing, CBS certainly has to take a good look at where they are heading in this regard.

    CBS is literally insane if they believe folks will pay for a service like all access when other for free alternatives exist. And those alternative services provide access to all of the CBS content including star trek discovery etc.

  • Not worth it. I got a roku to avoid catv fees, not get nibbled by overpriced channels. I can ALWAYS watch CBS on "real" TV for free as I still have that even though I have a old smart tv. I refuse to pay for content others get as advertiser supported only and not paying an extra subscription. No wonder "TV" is going out of business. CBS is just getting greedy. I also do not support CBS's lack of unbiased news, and I would expect those operation mockingbird fees that CBS gets from the govt would have resulted in lower cost to end viewers, but alas I am too optimistic. Finally, I am not in a hurry, I can patiently wait for netflix or not watch the shows at all. Therefore CBS doesn't get my money or my watch stats or my advertising eyeballs. Meanwhile Roku supports ABC and NBC for free. I am unemployed and I cannot afford to pay for TV like the CBS model, not when there is more content out there than I can consume.

  • No go. I use my phone to keep me entertained on the 1-hour train ride into work. Because the train goes through several bubbles, I don't always have strong LTE service. But the app doesn't allow you to download like NetFlix or Amazon. So I gave up dealing with the endless rotating eye telling me that my data connection was lost. Second - these aren't just ads. These are minute-fifteen ads for drugs I don't use. 1:15 is unreasonably long. So I used their free trial (which includes commercials) and decided there's enough on NetFlix or Amazon that is less frustrating to deal with. CBS is my grandparents' network still. Old and outdated.

  • I did the 3 day trial and cancelled it.

    I signed up thinking I would get the ability to watch entire series such as Big Bang Theory starting with season one and you do not!

    You only get the most current season. Why pay for that?

    No thanks.

  • Sorry, but Netflix is $11/month for TONS of programming and is ad-free, where this is ONE network for $5.99 per month? And it includes ads? Uhmm, no. Too bad because the episodes at a friend's house I've seen of The Good Fight and Star Trek Discovery are excellent. If you have a cable subscription for CBS it should include "all access". Period. But, as a cable cutter it's not worth it either. Not for one station's programming.

  • I can't believe this The entire 4/14 episode of the good fight was based on Trump my goodness I paid for entertainment And instead Trump going to cancel my subscription right now! Fluck u cbs

  • I have to say that I find this irritating. All the other networks put their stuff out there for free (if you don't mind commercials). I could see them offering a service where you can pay to eliminate commercials, but to pay AND watch commercials? I don't think so. I already pay for Prime Amazon, and hulu and netflicks. I'm not adding another one just watch one network with about 2 shows I want to watch. Hulu is less and offers hundreds of shows. This just irritates me.