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Use Own Router with FiOS ONT Ethernet


If you frequent this site, you know the numerous reasons it’s better to watch TV without cable. If you have already cut the cord, it doesn’t make sense to rent your router from your provider when you can use your own. Why pay $10 bucks a month, when you can get a great wireless router for $100. This is especially true if you are a Verizon FiOS customer. I have a 50 Mbps Verizon Fios Internet only plan and I was able to eliminate the coaxial cable going to my router and use Ethernet.

Eliminating the coaxial cable means you can use almost any router with FiOS internet instead of the one they force you to rent from them. Simply have Verizon turn the FiOS ONT Ethernet port on. This will allow you to have internet without coaxial in your house. So you may be asking; “What’s an ONT?”

ONT stands for “Optical Network Terminal” (ONT). It’s that bulky box the Verizon technician installs for FiOS Internet, TV, and phone. This device takes the fiber optic signals coming from the Verizon backbone and translates them for use with devices in your house.  If an ONT isn’t already in your house, a Verizon technician will come and install one on your premises upon becoming a Verizon FiOS subscriber.

Typically, the technician sets up the ONT to have a Coax output.  The Coax cable is then split to a Verizon FiOS router for FiOS i ernet, and various Set Top Boxes for FiOS TV.  While this is fine for Cable TV subscribers, isn’t ideal for Internet only customers like myself.

What would be ideal is having Ethernet come from the FiOS ONT instead of Coax.  Having the Coax output from the ONT requires usage of a MoCA Wide Area Network (WAN) bridge. MoCA stands for Multimedia over Cable, and the Router supplied by FiOS acts as a MoCA bridge, translating the signal to Ethernet for use by devices on your network.

FiOS ONT Ethernet Port

Did you know that the ONT Verizon installs has an Ethernet output?  Since Verizon wants everyone to purchase Cable TV from them, their default residential install has Coax coming from the ONT.  However, by looking at the picture below, it appears the FiOS ONT Ethernet port can just as easily supply an internet connection instead of Coax.

FiOS ONT Ethernet port

The FiOS ONT Ethernet port is turned off by default.  Even for Internet only customers, Verizon will still run Coax to their router and possibly charge a rental fee on the device.  I’ve never heard of a Verizon technician offering to turn on the ONT Ethernet port for customers ditching the TV portion of their subscription.

The picture is the part of the ONT that is accessible by the customer.  However, as the Ethernet port is turned off, simply plugging in a Cat5 cable will not provide you with access to the Internet. You will need to contact customer support and have them turn off the MoCA output, and enable the ONT Ethernet port.

I recommend leaving the existing Coax hooked up to your Verizon router while running an Ethernet cable from the ONT to your Verizon Router’s WAN port prior to calling support. They may schedule a time for the switch to take place.  With both cables plugged in, there should not be any noticeable delay in service when the ONT switches from MoCA to Ethernet.

Don’t Take No for an Answer

If the support representative refuses, or doesn’t understand what you are talking about, simply request to speak to a supervisor.  They should escalate the call to the next level of support. Since this functionality is supported by Verizon, someone should eventually honor your request.

Once you see the Ethernet output from the ONT is active, you are free to switch out the Verizon router with the router of your choice.  This may be a great opportunity to wire your house for Ethernet, as you can use the existing Coax runs to pull the cables through.

You may even want to have your main router near the ONT, thus running Ethernet lines from the router to various rooms in the house.  This will allow the installation of Wi-Fi bridges at various points in the house, ensuring that there is Wi-Fi coverage in every room.

Turning off MoCA is not recommended if you are still provided with Cable TV from Verizon.  While their set-top boxes support an Ethernet connection, the video will not come through properly.  Using Ethernet from an ONT is only recommended for Fios Internet Only customers.

Also depending on the age of you ONT, the Ethernet output may be limited to 100 Mbps. If Verizon ever decides to give customers high speeds at reasonable prices, then customers with these older ONTs may want to use the MoCA connection.

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Categories: Guides
Dennis Restauro :Dennis is the founder of Grounded Reason. He also hosts the Grounded Reason Podcast. Follow him on Twitter: Follow Dennis on Twitter

View Comments (107)

  • Cool write up. Having mine installed next week and I wont take no for an answer!

    • Awesome! In the next week or two I'll have a write up on networking your house for optimum streaming. So check back.

  • I think I have one problem here, the way you described it, you went with coax on install day, then ran your own Cat cable to the ONT later and called tech support to switch the ONT from MOCA to Ethernet. This is not very handy if they installed the ONT outside. I'm not sure if that's the standard practice now but if they were putting it outside I'd want the tech to put in the CAT cable because maybe it would be difficult to do afterwards (they might run a pcv pipe through the wall containing the cable and sealed it with something)

  • Hi, I was wondering do you have an idea what OMI on my ONT means? I asked for Verizon to upgrade my internet service from 50 BMPs over 50 BMPs to 100 over 100. I have one of the older ONT's, 612 model. After I try to activate my upgrade, it took out my internet and TV. When I went outside to look at my Ont, it showed it was working but did not have any communication. The next thing I noticed was my OMI light was off , saying I had no OMI channel. Then there was the Ethernet light and the coaxial light , which was also on off . It says that it means they have been disabled. I call Verizon and they are telling me the order was not going through. They said my ONT was not capable of the 100 BMPs, that they would have to send a Tech or I would have to cancel my order and go back to my old speed.

    • I've never had an issue with the OMI light. I looked it up and it's an issue that Verizon would need to handle. I have a newer ONT, but it tops out at 100 Mbps for Ethernet. Anything faster would have to go over coaxial, but that't a limitation of Verizon equipment, not Ethernet.

  • If you have tv service but use cable cards and tivos - can you still switch to ethernet for internet? id like my own router first in line.

    • Unfortunately this post is written more for those with only FiOS internet. I've heard there are quite a few technical hurdles to overcome when using FiOS TV over Ethernet.

  • Thanks for the post. I currently have TV and Internet through FIOS. Ran a CAT6 cable and am ready to make the cutover from MOCA to Ethernet. So are you essentially saying I will not be able to get TV at all or jus the video on demand and video guide won't show up? I am ok with that, but would still like to retain cable since they are giving me free HBO and Showtime for another year. Thanks again.

    • You can run the Ethernet for the internet to your own router and place the Verizon router behind your personal router and make it a bridge. That way you will get internet from Ethernet and still have your TV/Set Top Box functionality from the coax plugged into Verizon's router. Google it. I don't have the link with me bit there are very detailed instructions online how to do this!

    • Sorry Matt, I'm not really sure of the limitation of running FiOS TV over Ethernet. I only have internet so I can;t test it out. From what I've heard you only loose guide functionality, but that isn't firsthand information.

  • I see Verizon currently has a deal for internet only where it's $44.99 month for year 1. $54.99/mo. for year 2 with a 2-yr. agreement.
    OR
    $50 per month and they add local TV and HBO (free) for 1 year with no contract. After the year is over, you can probably negotiate for them to keep you.

    The problem is I guess going with option 2 though you'd be stuck with their modem and the $10 modem rental fee to get the HBO along with the inability to avoid the COAX output from the ONT? Correct?

    What do you think is the way to go?

    • I find those skinny bundles to be a bit of a bait and switch. The promotional proice is appealing but once you tally box rental, fees, and taxes it quickly becomes less affordable.

  • I had fios interntet installed and didn't request TV or phone service. The tech ran ethernet from the ONT to a Fios Quantum Gateway Router G1100. The wireless signal wasn't too great so I connected an old AirPort Extreme to one of the G1100's ethernet outputs and had 2 networks. I realized that the AirPort extreme network tended to work better and since I didn't have to worry about a coax input I figured I'd just plug the ethernet from the ONT directly into the AirPort extreme. I'd give back the G1100 and save 10 bucks a month. Problem is - it won't work unless I use the G1100 as a type of bridge. Might anyone know why that is and what I can do to avoid the monthly rental fee for a modem/router I don't really want.

    • Verizon has been forcing customers to use their router as a bridge. I was able to negotiate a no fee router to use as a bridge. Give support a call and explain that you just need a simple bridge and want the "free" router. I'm currently not paying a fee for their low end router and using mine to do all the heavy lifting.

  • I called Verizon today.
    I had rented the Verizon MCOA router for the last year - I wanted to return theirs and use my own.
    Verizon stated they required a $99 charge to have a tech come to my house and enable to ONT ethernet port. No exceptions.
    I asked if I could simply upgrade to 150 mpbs internet service. (I had assumed my old ONT was 10/100 and the faster service would require a new ONT.)
    Sure, it's $30/month more. But (as I suspected) this speed requires a new ONT box. And the cost to install that box would be $150. No exceptions.

    I asked "If I were a new customer, wouldn't any equipment install be free? I'm trying to spend more on an upgraded service." "Yes sir, but we're not talking about new customer pricing. You are under contract."

    So it's not worth it. (Almost like they wanted to make it that way...)

    • That's very odd. I was able to get mine switched over the phone with no technician coming to the house. My ONT is 4 years old and only support 10/100. They do need to escalate the call to network support, but it was all doable over the phone. Is it possible your support person was a dud?

  • I just had 50/50 Internet only installed a few days ago. The technician set it up with cat5e from the ONT to the router (I had the ethernet cable in place already.) I asked him if I could use my own router in place of the rented one from Verizon, and he told me that would not be a problem. I may purchase a new router soon and return Verizons. Will save me $10/ month

  • I called Verizon and got somebody who knew right away what I wanted done - had the switch-over to the Ethernet port done in less than 5 minutes! I've got 5 static IPs and need 4 of them routed directly to my internal LAN so my servers see the public IPs, not through the NAT. The service rep wasn't sure how to do that, so she got the network guy who'd done the switch-over on the line, and now I've got a plan - put one router/switch I own into bridge mode to pass the public IPs to my servers, and use another one I own to do the NAT/firewall functionality for my internal network - and I get to return the $7/month Verizon router when I'm done.

    It was actually a pleasant and constructive phone call, something that's a rarity in dealing with "service" industries.

    • The people who work support at Verizon are fantastic. I have never had an issue, and they always seem to get you to the right people depending on your issue. That said, it's next to impossible to get anything resolved on the "billing" side of the house. It's like two different universes.

  • Great document! Now I understand why Verizon use ONT coax instead of Ethernet so they can sell/rent the modem.
    Frontier recently bought FiOS business in our area and Frontier does not support FiOS well. I current have FiOS-G1100 and the technical support team from Frontier does not know what that is???
    My FiOS-G1100 is poor in WiFi signal, What do you recommend for a replacement one or a WiFi extender?. Since I also TV customer therefore turning off MoCA is not recommended like you mention above.

    • You can run an ethernet cable to another router that behaves as a switch and wireless access point. Take a look at this review of affordable routers. In it I describe how to run an ethernet switch from the main router, essentially you just replace the ethernet switch with another router. I'll try and put something together in the future on how to do this.

  • Question- I have my house set up so I can use my own router already. However, as my house is wired for cable and I want to use an outside HDTV, could I attach an antenna to the ONT and get TV through my homes coaxles?

    • You can't run it through the ONT. The antenna needs to be on a separate line from your internet.

  • This is great information. I just signed up for service with Grande Communications here in the Dallas area. It was either Grande or AT&T Uverse. Grande mentioned needing an 'ONT' and it was my first time hearing about this. Their website has no information about it and of course I can't buy my own 'ONT' so that I don't have to 'rent' one from Grande. I will be getting internet and cable tv from them. It sounds like it is a superior quality service but what a racket to now have transitioned into the next unknown technology to make customer's heads spin. I already have a very strong cable modem and a top of the line router. Looks like my modem isn't going to get any use. I will be able to use my router though. {I think so....., as I am saying all of this before installation}. Ugh.

    • An ONT (Optical Network Terminal) is an expensive piece of technology. It is typically provided by the service provider. It's a box that sits on a wall that takes the outside fiber optic line and transforms the signal into Ethernet or cable (MOCA). From there it is connected to a modem.

  • Can I ask you a question? I had a simple Verizon router/modem that died. I was told I had to have fios now & have a big box & modem. When my contract is over, can I use the type router/modem (I was given one that works) & quit using & paying for fios?
    Thank you

      • u really reply to a lot of these inquiries good job how u keep it up. admirable honestly

        • Thanks James! I just want to help as many people cut the cord as I can. It's healthy for me to. Otherwise, I'd likely spend more time on social media.

  • Thank you for this article! I was informed by Verizon that they would be adding a $3 'monthly router maintenance charge' on my bill and to avoid it, I could purchase a newer refurbished router from them. I followed these instructions and used a better router of my own. I avoided the monthly fee and reduced my dependence on Verizon.

    Thanks again!

  • When you say router would that include a cheap n300 Belk in? I'm waiting for frontier who's been a nightmare since they took over for Verizon. Our red band gateway went out and they're sending us a new one but in the meantime can I just use this cheap belkin n300 router in place? No coax. I have ethernet port in wall. I can direct connect from wall to Playstation and it works but not my xbox one for some reason. I plugged in the router and in its setup it said to contact frontier. Is this where I need to ask them to break ohcp lease or something so that the new router can communicate with the box outside?

    • The router should pull an address from Fios. You should then be able to create a local area network (192.168.x.x or 10.X.X.X) on it. The Belk should work.

  • What about FiOS with phone service? We still have a landline that comes in via FiOS, and while we don't rely upon it, we don't really want to give it up since it's now costing us nothing to keep.

    • I have Frontier FIOS, formerly Verizon, Using their ISP service and 1 Phone landline all via FIOS. My router is connected to the FIOS ONT via ethernet cable that terminates to a wall jack in my office. I connect to my router via CAT 5 cable from the wall jack to my router which is an Linksys AC1900 on which I have built my Home Network.

      I do not have a coax cable except for Directv service

      You can have Both Home Phone and ISP service and use your own router.

      I hope this helps you out

    • We have FiOS with Phone/TV/Phone, and the phone plugs directly into the ONT RJ11. I believe this is completely handled within the ONT and doesn't plug into the FiOS router.

    • Since the phone is voice over IP this should still work. That said, I don't have there phone service so I can't say for sure.

  • Obviously, this is a tech site. It's why I came here to try to understand the insulting letter from Verizon that I just received. I wanted to arm myself before calling them to protest. But......this is so tech heavy, I can't quite grasp what my options are :( I have Fios, internet, two cell phones and a home phone bundled up with them @ ~$300 month. I don't know what my options even are. I can't really call their bluff because options are limited where I live. And also, because I'd have to decipher them :P

    • It says we have an old router that's being discontinued so they're going to charge us monthly maintenance of $2.80 plus taxes OR we can purchase a new PREOWNED one for $59.99 plus tax. Ugh.

      • That stinks. You can use the instructions in this article to use your own.

  • Dennis, I appreciate that advice. Though I consider myself rather intelligent (and even work with older adults and technology) this kind of language in the article is just out of my league to employ. In other words, I can drive my car, but don't ask me to change its spark plugs. Do cars still use spark plugs?

    If it were all spelled out more clearly for a lay person, I might have a shot.

    I'm just here looking to arm myself for the phone call I dread making...

    Thanks!

    • Marie,

      This post is a bit in the tech weeds. I'd likely be equally out of my depth in you area of expertise, so I completely understand. In most cases once you call them and ask them to switch over to Ethernet, your router should be able to get the IP address. However, with all things IT, there are exceptions. If that were to happen, you we need to know some things about the basics of configuring a router to get it straightened out. I only recommend going through with this if you are familiar with how to adjust your router configuration.

  • I had an issue with the getting the Ethernet port activated. The fist lady I spoke with said I HAD to upgrade to the 100/100 (i have the 50/50) in order to get the Ethernet port activated... She also said her supervisor was in a meeting when I asked to talk to them. That is the first time I ever heard that before. She then transferred me to customer server. This guy was only saying what he was reading (and I'm assuming what she said to him). But the 3rd guy I talked to was able to hook me up in less than 7 min. The big thing is with them is to NEVER EVER take no for an answer.

    • Im considering getting Fios only (50 DL/50 UL) and stream DTV NOW, or something similar. It appears from several posts that you need to get the Verizon router installed first before requesting the ethernet be turned on and then switch out the router for one of my choice.

      IF that is the case, are people renting the Verizon router for $10/mo then cancelling or buying one from say Amazon/3rd party site then returning it once they swap it for a cheaper router?

      • That is a good question. I'm guessing they would have to get the Verizon router first. I was already renting one when I switched. I recently switched back because I'm upgrading to gigabit my ONT is only 100 Mbps.

    • The same thing happened in my attempt. In my case, I was initially talking with a representative not in "Tech Support" who required me to upgrade service, and then her supervisor forwarded me to a lady in Tech Support, who kindly switched my ONT config remotely in 2 minutes!
      For those who try the approach, make sure you're talking with Tech Support team. I'm super happy that I don't need to run unnecesary Verizon router now.

  • If the ONT's connections to the router was switched to Ethernet should the "Ethernet" light be on? It's not, but Verizn said it is switched to Ethernet. I just had Fios installed and was able to successfully connect to the internet with my own router (linksis e2500 v3) and now it's not working. I have an Ethernet cable sticking out of my wall and I just connected that to the linksis router. Verizon tech support says I need to use their router because mine may not support the network. If this is true then fine, but I don't want to be paying an extra $10/month if I don't have to.

    Also, if I borrowed a fios router from someone to just test out of it'd work connecting to the Ethernet, would that work? I don't want to get a Verizon router and not have it work because I'm sure they'd figure out a way to still charge me.

    • They won't support a third party router, but if you got it to work once it should work. The "data" light should be on from the ONT, and you will see the lights on the ethernet port on if you have a connection. That does't mean you will have internet because there are other considerations like DNS and DHCP settings. However, since you got it to work it seems like it should work.

  • I currently run my STB's through the FIOS Gateway router but with its wifi radios shut off in favor of my faster Linksys wireless router and it works. But I assume this means the ONT is set to Coax and not Ethernet. But I'd like to hardwire my son's new Xbox and I'm not sure how or if it can be done.  Do I use the Ethernet Port from the Linksys, the Gateway or the ONT? Can Verizon switch both the Coax and Ethernet on in the ONT?

    • It really depends how you have it set up. What ever device is acting as your "gateway" should connect to the xbox with an ethernet cable. The gateway will have a 192.168.X.1 address typically. If your not sure open a command prompt or terminal and find out. I cover a bit of that in this post on networking and QoS

  • Sharing my experience, hopefully it may shed some light on issues and help someone. I was running a TP-Link Archer AC2600 on Verizon DSL. Today, Verizon installed Phone/Internet FIOS at my residence. I got Verizon to give me a router (free). The technician connected the ONT Ethernet port, Verizon router and activated the account. Everything worked. I searched the web for how to use your own router with FIOS ONT Ethernet. Each post seemed to "some how I got it to work", so I decided to logically test the steps.

    a. I powered off the FIOS Box (clearing everything). I cloned Verizon MAC and configured my router with 192.168.1.1. The logic is to start with a twin. I powered up the FIOS Box. I powered up "my" router. I used the router "auto detect" to establish the connection without any credential. It worked. The lingering question, "Does Verizon authenticate the connection using the MAC?"

    b. I logged into the router and reset the MAC to the router's own MAC. I used the router "auto detect" to establish the connection without any credential. It worked. It didn't seem like Verizon was using the MAC.

    c. Several people told me that you have to use 192.168.1.1 on the router. I tested the IP address scope on the router by changing the scope to another range (i.e. 192.168.100.1-199). It worked.

    From my experience: (a) you do not need to clone Verizon's MAC address and (b) you do not need to use 192.168.1.1. It seemed to be end-to-end connection. Use "Auto Detect" to let your router resolve connection issue with Verizon FIOS. Now, I have an almost new (used 1 hour - lol) Verizon router.

    • Curious here. We are getting FIOS installed soon. Will they only activate the ethernet port if you are internet only? We are getting the TV/Phone/Internet. Wondering if we can have both activated at the same time?

      Seems possible, right?

      • No, it's one or the other. I recommend going Coax if you have a bundle. I've heard of a lot of issues getting the guide working over Ethernet.

  • I have a bundle with verizon FIOS and i'm thinking about getting rid of cable. I have 50mbps download wired but its only 25mbps wireless. Verizon says they can only guarantee 50mbps while wired, the tech checked and says i have a 2nd generation router if i upgrade to a router ill get faster speeds wireless and tried selling me a $200 one. So being that for now i have a bundle i cannot MoCa. So can i turn off the antennas on the verizon router and plug in my own router?

  • I just got Fios 100/100 bundle Tv, Home phone and Internet. I was told I need to have a set-tv box on every tv. ( i have 7 ). I have a ONT outside of garage with fiber coming in , and coax ran in to tech panel, there is also a ethernet port on ONT. Where my coax/tv connections are which then run thru two . 4 way spilters then into Frontiers... a G1100 -router.
    I want to try and get rid of the cable set-tv boxes on 3 of my tvs. How can i do that. I heard of a product HD homerun prime..a moca product. which is basically a tunner in it. Will this allow me to have cable tv with out a cable tv-box? Also i want to hard wire my sons XBOX one to the LAN.. Can i accomplish that with this type of product.. I have coax and cat 5 lines ran throught out my house at each tv location. If also have smart tvs can i also hook them up via cat 5 ? If so what is the benefit?

    • That is a scam by cable companies to force you to rent a cable box. I'm pretty sure it's even illegal for them to say that, but you can find out with the FCC. You are NOT required to use a set top box. The only real catch here is that you will only be able to access local, unencrypted channels. Unless of course, like me, you decide to get Tivo at which point you would only need to rent one cable card($4.99 a month) and connect your other TV's with Tivo minis. This package works best because you only have to rent that one cable card and connect all of your TV's for one rental fee. Also keep in mind that most technicians won't install coax wiring unless you plan to use a box, in which case simply order each box, let them install the wiring, and return the boxes.

  • My ONT does not look like the picture above and I can not locate my Ethernet Port within the box. Any help? We just dropped Verizon tv and phone but I want to use my Google OnHub and send their g1100 back.

    • You may want to wait. Most of the ONTs have 100 Mbps ports. If you want to enjoy their newer gigabit offering (or something hire than 100 Mbps) you may have to use the coaxial port.

  • If I get Fios to activate the ethernet can I connect it directly to my router without a modem? I was going to use a dlink 890l. Do I have to have a modem at all?

    • Hi Dennis:
      How do you release the Verizon IP address on the router. I am preparing to do the Ethernet ont/ new router step. Thanks for this article. Very informative.

      • If you log into the Verizon Router and go to the broadband connection properties. From there you can click a "release button" THe menus are My Network - Network Connections - Broadband Connection - Release Button.

    • You don't need a modem for FIOS internet. However, you need to make sure that you release the Verizon IP address on the Verizon router before shutting it down. People have issues getting their own router set up if they do not.

  • I'll point out, though it means I'm a pedantic jerk-off, that the coax connector and the RJ45 jack on the ONT are both Ethernet connectors. When I first used Ethernet-connected devices, back in 1983, they used coaxial cable exclusively, so it always grates in my ear when people speak of a "coax vs. Ethernet" dichotomy.

    I'm looking forward to being one-upped by another commenter complaining about my sloppy use of the term "RJ45". You know what I mean!!

    • I see your pedantic-ness and raise you! While it can, Ethernet doesn't come over the coaxial these days. You are thinking of "Ethernet of Coaxial" or EoC. It was popular in the 80's but in the 90's went out of fashion due to the cheaper ethernet cables we see today. The Coaxial carrying internet these days uses MoCA or "Multimedia over Coax Alliance" standard. The "cable modem" demodulates it from MoCA and modulates it to Ethernet.

  • I have FiOS phone and internet only, no TV. With the intention of replacing my Verizon Quantum router with an Asus RT-AC68U, I ran a Cat6 cable from my ONT into my house, to the spot where Verizon's router is. Then I called Verizon last night to turn on the Ethernet output of the ONT and turn off MoCA. I confirmed with the lights on the ONT that Ethernet was active and MoCA was dead.

    As soon as I got off the phone with the tech I noticed my internet speed was down to close to zero. Called Verizon again, and a different phone tech advised me that my Ethernet cable was too long. (It was about 30 feet long.) So I shortened it, plugged it in, rebooted the Verizon router, and ran a speed test. Very bad speeds once again. However, I then ran a speed test with my laptop plugged directly into a LAN port of the Verizon router and got blazing fast speeds (seemingly faster than the 75/75 I pay for). WiFi speed still sucks.

    When I woke up this morning WiFi didn't work at all. Another reboot, another hardwired speed test that returned 81/55.

    What's going on? Did I just happen to do this at the moment my Verizon Quantum router bit the dust? Am I bad at terminating a Cat6 cable? (I tested it with a LAN tester.)

    My new Asus RT-AC68U router should be delivered today, and I'm eager to get back online and get the speed I'm paying for.

    Or if I call Verizon again is yet another first-level phone tech going to tell me I caused the problem by using an Ethernet cable that's too long? (It's about 15-16 feet long right now.) I'm baffled and frustrated.

    • The router is in exactly the same place. Hard-wired connection to my router results in blazing speeds. The only changes are my own newly-installed Ethernet cable (which has a terminator on one end that I installed, making me a little nervous), and Verizon switching the ONT from MoCA to Ethernet.

      I'm starting to thing maybe I'm doing this at the exact moment the Verizon router is biting the dust. But I know very little about networking and don't want to screw something up before switching routers. Want to make sure the Verizon one works okay before changing out to an Asus.

      • The new ethernet cable should really effect the Wi-fi. I'm sorry I can'y be more help, but I really can't think of what would be causing this aside from the coincidence of the router failing.

    • A 30 Ft cable shouldn't make a difference. The Wi-Fi signal biting the dust is odd. Did you move the router? It's possible it's now in an area where there is a lot of interference interrupting the Wi-Fi signal.

  • Dennis, I see by this thread that this issue has been around for a while. I just wanted wanted to let you know what my experience was this past Monday, 9/Oct./2017 with Verizon. I went from their standard Voice, Internet 75/75 , and TV package to internet only and upgraded to their new 1 Gig internet package because of a corporate dispute between Verizon and our local network TV stations. I was tired of being in the middle of things like that. Anyway, they tried to pressure me into staying with them as a "bundle" customer and when I insisted on talking with a supervisor they gave me what I wanted for a great price. I already had the Fios Quantum Gateway router/cable modem with CAT5e from my older ONT to the router, I also had the coax cable from the ONT to the gateway. I had both ports operational when this equipment was installed about 2 years ago. At that time the technician explained to me that the coax for the TV, guide, and on demand stuff etc. and I understood how all that operated. When I converted to the 1 Gig internet only service they needed to install a new ONT and then change some switches at their "bridge" equipment on the road. The technician, on his own, then shut down the coax port on the new ONT and just turned on the ethernet port. I had about 850 meg. at the router but the WiFi was only around 60 meg. download and 160 upload speed. I had purchased a Verizon Quantum WiFi range extender about a month ago for the second floor of our home. What I did not realize is that it was not a repeater type, that it actually received the signal from the Gateway on the main floor through the coax and then converted that to Wifi for the 2nd floor. When I removed the cable from the main floor router it pretty much eliminated our WiFi up stairs. My point to this long history is that, Verizon is now turning the coax port switch at the ONT off when customers go to internet only, this is straight from the tech., so if the homeowner decides to go back to a bundled voice,internet, TV package they have to call and schedule a service tech at $150 to turn the coax cable port back on! The current Fios Quantum Gateway router/cable modem is great for ethernet speeds but is seriously lacking when it comes to WiFi signal strength and speed. Anyone going with an internet only package from them should also plan on purchasing a much better third party router for superior WiFi performance.

    • For extended wifi coverage, I use a series of powerline wifi adapters. The main device plugged into the wall is Ethernet connected to the gateway router. I have multiple distant end hot spots in whatever room i need. There's always an open plug in and I don't have to rewire anything. Obviously use same ssid and PW and your devices will switch to the one with best signal. Powerline adapters usually come with a couple Ethernet ports on the end hotspots if you want to connect hard wire. Seems to work well for me.

  • I am on a fios phone and Internet plan and I just bought a new third party router. Will having fios switch me from Coax to ONT mess up my landline? I want to make sure I don't screw something up when making the switch.

    • I shouldn't. That said, I do not have a land line so I'm speaking from theory not experience.

  • Sincere thanks for this article and all the comments as this assisted me in successfully cutting the cord while the Verizon wirless technical support was clueless.

    FYI - Apple Airport Extremes can't work as a standalone router/modem with FIOS for some reason, so you will need Verizon's. As mentioned in the article, try to get a no-cost one or at least a 1-time purchase so that you won't be sucked for the long haul!

    • That's odd. You should check my twitter feed. I had someone set it up with an Airport just yesterday.

      • Thanks for mentioning.

        I was on the phone with tech support for literally over 2 hours and no bueno on the Airport by itself. Ironically, when I spoke with customer support again, it was the non-technical guy that told me about it, and months prior he looked into that reoccurring issue with tech support and according to him he did a lot of digging with them to determine to verify this issue and if there was any resolution. I live in the NYC area, if that makes a difference.

        Regardless, with what I am saving now ($100/month), I don't mind a 1-time cost...and that 2-hour call still haunts me.

        • I find the problem many encounter is not releasing the IP address from the Verizon Router before plugging in their router. Verizon's Routing table assigns the ONT address to the MAC address on the router. When you don't release it that association says until the lease is renewed. That said, there could be some issue with the Airport , but I have seen them work.

  • This article is enormously helpful, I had no idea that I needed to take these sorts of things into account for a simple upgrade. Please forgive my ignorant question, but I'm still a little confused; I've had Fios for quite a long time now (upwards of 10 years, I think) and recently purchased a new wireless modem, because the old non-wireless modem which came with the Fios setup is...upwards of 10 years old. I see from this article that I'll need to make some adjustments with my ONT connection if I want to keep the new modem, but I also get my television and phone service from Verizon, so my question is, can I call them to turn on the ONT port and still keep my television and phone service, or will there be interference?

    • You don't need to change anything. This article is for folks that want to use ethernet and not coaxial. I don't recommend it for people that have Fios TV.

  • If choose to do this, do I need a modem as well or does the ONT act as the modem?

    • Since it's Ethernet comping out of the ONT you will not need a modem. A modem modulates and demodulates a signal from one transmission type to another. In many cases it's MoCA (from a cable company) to Ethernet and Wifi for your home Network.

  • If I have Ethernet cable coming from the ONT into the house for internet since I have only internet service does this mean that MOCA is disabled or do I still need to call Verizon and disable? Plus any recommendations on router that works best with Verizon service?

    • If it's ethernet, then any ethernet router should work. If you are using Ethernet already, then you wouldn't need to call them. However, if there is a coaxial attached to the router I'd make sure you aren't using MoCa

  • Are there speed benefit to converting to ethernet as I currently have fios 50mbps internet only service from verizon. Strangely I don't may for the Actiontec issued router but I'd like to convert to my own router for the benefits of a better faster router.

    • It depends on your ONT. Some people still have ONTs with 10/100 ports on the. I would recommend coaxial on those. Ig the ONT has a Gigabit Ethernet port on it, then there should be no issue switching.

  • So were getting a new account in our name for internet only 100/100mbps w FIOS. the account before us was a triple play. How should i tell this technician to set this up if we want to use our own router. Theyre coming at about 8-10am tomorrow.. well today.. im looking on the internet to arm myself with some knowledge before they come. bought a nighthawk r7000 that i've wanted for like 4-5 years lmao prob outdated but i got one now! smh

    • I'm not sure if the tech will do that. They are pretty standard in their installs. It's something I had to do myself.

  • Ok so Idk if my router sucks or verizon sucks or the tech sucked. i have a used netgear R7000 i bought from a reputable seller on ebay and im connected to the signal. using the router for the first time, so far about 10 times today i've been connected one minute and then all of a sudden a page isnt loading and i look it says "connected, no internet" on my laptop. no idea how to fix it or how to even troubleshoot it. someone point me in a good direction so i can research and troubleshoot?

    • It's going to be tough to do over a forum. It could be a number of things.

  • Newbie here.....and not all that schooled in this router business, but trying to understand so i can upgrade my speed with what i am currently paying for. I was set up with Verizon Fios many years ago and sent over to Frontier within the past few years. While dealing with Frontier is a struggle for any little thing I have decided to try to fix some of these issues on my own. Anyway, I still have the bundle for internet, tv and phone. Paying for 50/50. I have a Westell 9100 router. My reading has told me that my configuration is MoCa due to the coax connection. This being said, and still keeping the current tv service, I have been looking at buying the newer Frontier FiOS Gateway Router FiOS-G1100-FT and just swapping it out with the Westell. I believe (from my reading) this should give me a boost in my wireless speeds throughout my house. Can you confirm or negate this? Is this advisable? Is it as simple as unplugging my old router and plugging in the new router and all of my configuration setting will remain intact? I also have a Netgear N300 wifi range extender in another room of my house. Thanks for your help!

    • If it's a Verizon Router it should be a a simple swap. Since you are a Verizon customer they will help you out over the phone. Their support is relatively good in my area. As for speed. It depends on the wireless standard of the router and your devices. That standard is designated 802.11 with a letter like a, b, g, n, or "ac" after it. Most newer routers are n or ac. However depending how old that Westell router is, it could be a G. In that case you should see a speed improvement. AC is faster that N but doesn't cover as well so it's situation dependent. Furthermore you need an 802.11ac device to utilize the ac benefit. These standards are backwards compatible so there is no hard in getting an ac and using the n network.

  • Thanks for this guide, I am planning on moving ahead with the switch however I am a bit confused by how my ONT seems to be set up. First, is there an easy way to tell (ie- model #) if the ONT is a newer Gigabit one? Second, when logged into the router it does say my connection is ethernet/coax. When I look inside the box there is an ethernet cable plugged in that runs to the right side of the box where it is then split apart and the individual wires are sitting with some plastic contraption. Im not sure what that does or if I need to even concern myself with it, or if I can just plug my ethernet cable in its place, run into the house, and call Verizon like the last standard steps. I included 2 annotated pics of the box.

    https://satori-design.d.pr/1O1iaP
    https://satori-design.d.pr/TB7KyF

  • Thank you, this information has been very helpful. I know you say it is not recommend for this to be done while keeping you’re TV service, but honestly the Fios quantum gateway router (G1100) is horrible. I want to buy the most advanced modem/router I can find that supports gigabit speeds because I have their Fios gigabit connection. However as you point out the set top boxes are linked to their modem and if I’m understanding correctly I would loose the channel guide. Is there a way I can still use my own modem without the need of theirs and get the channel guide still while making sure everything runs properly? Thank you for you’re help.

    • There is always a way. You will need to find a Moca adapter. Bestbuy and Amazon sell them for less than $100. This will take the place of the fios router at the end of the coax. It simply takes the incoming Moca data and puts it back on to the coax network to be utilized by your boxes to show the guide info and on-demand apps and services. You could even use your old fios router to do it but I can't explain the steps involved in that but a couple of hours on the internet will solve that mystery. Good luck...

    • Sorry, not that I'm aware of. However, I haven't had TV service in a LONG time. Things may have changed.

  • Hi Cord cutters. I just got Fios to my new apartment. The tech installed the ONT, and I told them I would use my own router. The apartment is small 22'x12', and it's just me with a laptop, cell phone, tablet, and sonos speakers connected by WiFi on one end of the room, and my desk computer wired to my personal router that is connected to the ONT. Simple, and I don't need a lot of bandwidth. The signal appears to fluctuate wildly, from +150 mbps to effectively zero. Sometimes the speakers stop playing the streaming radio.

    The technician on the phone says it's because of my personal router, but I've noticed the internet signal coming directly from the ONT fluctuating. What could be going on?

    • With issues like this, it's best to let them plug in their router to troubleshoot. Haven them send you one to get the internet working. Once it's working switch back and return their router.