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How to Fight Comcast Data Usage Caps

Update: Comcast has announced it will raise the data usage cap on June 1st 2016.

If you haven’t heard, Comcast is rolling out data usage caps on its XFINITY Internet customers. The caps will start with all residential XFINITY customers not on the fiber 505 or Gigabit Pro plans in the following areas:

  • Huntsville, Mobile and Tuscaloosa, Alabama
  • Tucson, Arizona
  • Little Rock, Arkansas
  • Fort Lauderdale, the Keys and Miami, Florida
  • Atlanta, Augusta and Savannah, Georgia
  • Central Kentucky
  • Houma, LaPlace and Shreveport, Louisiana
  • Maine; Jackson and Tupelo, Mississippi;
  • Chattanooga, Greeneville, Johnson City/Gray, Knoxville, Memphis and Nashville, Tennessee
  • Charleston, South Carolina
  • and Galax, Virginia

For most of these areas, data caps will limit data usage to 300 GB per month. If you exceed 300 GB then you have to pay a $10 fee for each 50 GB increment you go over the cap.

Comcast has stated that you can pay an additional $30 – $35 dollars a month to avoid the data cap. However, they will keep the money whether you go over 300 GB a month or not. If you are a Comcast customer and are concerned about hitting the cap you can check your Xfinity data usage.

These practices will severely limit people’s ability to consume video over the internet. Some may say that this policy is due to congestion on the network hindering performance, but a leaked memo from Comcast admits this isn’t the case.

What Can You Do About It?

Even if you do not live in the areas currently affected, I would look into ditching Comcast or at the very least, write the FCC. If you are a Comcast Customer, it is likely only a matter of time before you’re affected.

If you are a cord cutter not using Comcast, this still has the potential to affect you. If this business model works for Comcast it’s only a matter of time before other ISPs try something like this.

If you live in these areas and rely on your internet connection to watch TV without a cable TV subscription, then you need to take steps to avoid spending a small fortune for Internet access.

File A Complaint with the FCC

The FCC listened to our demands for a a free and open internet.  Considering that these caps will place limits on people that only have one choice for an ISP, I see no reason why they wouldn’t listen again.

Filing a complain with the FCC against Comcast data caps only takes a minute.  Here are the steps. .

  1. Go to https://consumercomplaints.fcc.gov/hc/en-us and under “Internet” (beneath the picture of the globe)  select “File Complaint”
  2. Fill in the required information. Be sure your complaint description  is a personal account of how this affects you.
  3. Make sure Comcast is selected as the company, and “Open Internet/Net Neutrality” as the issue.

That’s It! Spread the word on how to do this and we will convince the FCC to shut down the data usage caps.

Find A New ISP

If you have more than one provider in your area, then I would jump ship and ditch Comcast. I know many find it hard to pass up the cheapest bargain, but I feel paying slightly more is worth it in this case.

I have Verizon and Comcast XFINIY in my area, and while Comcast is the slightly cheaper option, I have a FiOS internet only plan due to Comcast’s business practices. I know Verizon has it’s issues as well,  but at least there are no caps on my data usage.

If you need help finding an ISP, DSLreports has a great resource to find ISPs in your area. Act now, and put an end to data usage caps before it’s too late.

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Categories: Tech News
Dennis Restauro :Dennis is the founder of Grounded Reason. He also hosts the Grounded Reason Podcast. Follow him on Twitter: Follow Dennis on Twitter

View Comments (7)

  • Hey there sir! I fall within one of these states. Comcast is trash and the only company available here. I've contacted the FCC and even our state representatives. Jim Duncan is no help. Another thing people need to do is cut off their Wi-Fi Gateway! Comcast is trying to use our gateways as a way to build their network, while restricting our usage. Go into your settings and turn it off.

    • I live in an area affected by Comcast's data caps as well. I was constantly going over the limit. Believe it or not I just called up Comcast Business and switched to them. They came to my house and installed it with no problem. I pay for a set speed so it is not like residential where I was paying for speeds "up to" 50 Mbps. Business traffic in a residential neighborhood has priority and does NOT have Data caps. Plus the turn around time on a trouble ticket is 2 hours max and my bill is never messed up. The business division of Comcast is like night and day from the residential division.

      • It should be considering a 50 Mbps Internet line costs you about $120 a month with Comcast business.

        • You can bargain with them to get a lower price. That is what I did. And last year when I was using the residential service and was constantly streaming 4K and shredding my data cap my internet bill was well north of 150.00 now my bill is $90 plus fees. So I may pay more than residential, I'm not sure But I am extremely happy with the service. It definitely isn't for everyone but in areas with a data cap it is an alternative. The data caps were killing me. I don't do bundles because I cut the cord as soon as ITunes offered tv shows and haven't looked back. now with all the options I am in streaming heaven but Comcast is definitely trying to halt progress.

  • Hi Dennis. Doesn't FIOS include cable, phone & Internet? I've read of you only want internet it is 70.00 or more. Thanks
    I'm still trying to find a way to stream through Roku without exceeding my 350GB data cap through Suddenlink on the east coast of NC.

  • What a Monopoly, penalized for using competitive alternatives like Netflix.

    Hard to win this Internet/Cable Battle